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Customer Ratings & Reviews

$275.99

Customer reviews

Rating 4.7 out of 5 stars with 1175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's generous storage capacity, ease of use, and reliability. They also appreciate its compact size, modern USB-C connectivity, and good price. However, some users wished for a longer cable and found the transfer software's instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,175 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Not set up in the beginning for Mac, must reformat or purchase Mac version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 very nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 very nice product 100 very nice product 100 very nice product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    any port in a storm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally bought this because it was the best/fastest shipped option I had in response to a failing NAS drive. - it got to me before my previous drive failed, saved me a bunch of headache, so it did the job I like the size (very portable), write speeds are acceptable, now it's my little porable hard drive while I re-think my NAS situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, speedy transfer speeds. 90-110 MBps. Great for storing media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to back up my daughter's laptop before she moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 4TB external HDD is a quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Have owned other WD drives and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great small hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a while before buying this because I wasn't sure if it would work for me. It is great! Super easy to use and works well, I take lots of pictures and didn't want to use all my computer space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of stroage for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just put it to work we'll see how it preforms. Seems well built. Again a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable drive w usb-c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a back up drive and has worked very well for that. We haven’t had a crash but the backups run pretty quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive for daily use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast file transfers. Transferred 4.5 TB of data in less then 2 hours. Highly recommended for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Backup I Own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several backup/external drives for larger art files etc.. Bought this drive when a recent Microsoft update forced us to wipe and reinstall the operating system. This drive was a LIFE saver. Intuitive and easy to use. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend it to my friends. I’m very pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to go out and buy another computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need more memory space this will give you just about all the space you will need. My son needs much more space than his computer gives him so this was the best and easiest solution for his problem. There was no need to buy another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet but had large capacity and looks to be good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple to use and glitch free

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very nice and secure unit.Have not had any glitches with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used WD My Passport Ultra For Years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have used WD Passport Ultra to store my files(mainly photos). No issues with this one. Saves fast on USB 3.0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues At All

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice. It's got many safety features and protections for you and your device. At this point it is the best device I've ever owned. Very very happy with my purchase! I 100% recommend this product to anyone looking for something large that will last for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support for my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using WD for years to save/store data -- always fully satisfied with quality and endurance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2nd WD external HD and still doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is suppose to be a "plug-n-play" hard drive, but it doesn't work that way. Even after I use my password to access the drive, it will not allow me to save anything to the drive. I keep receiving "This is a read only drive". I've tried contacting WD customer service, and their response has been useless in resolving this problem. This is my 2nd drive because my first one had very similar issue. Geek Squad was great in determining my 1st drive was defective and replaced it with this drive end of Jan 2024. I'm taking this drive back to Geek Squad again to see if they can help me, but if not, then I'll return this drive and get my money back.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Robert, we are sorry for the inconvenience. We suggest that you try formatting the drive using a file system such as HFS+ Journaled. if you want to use the drive on macOS or use NTFS to use the drive on a Windows computer. If the problem persists, you may request for the replacement once again. Please refer to Answer ID: 8200(https://support-en.wd.com/app/answers/detailweb/a_id/8200/). Also, please know, the process is data destructive and cannot be undone, all the data on the drive will be lost! WDConnections

  • Rated 5 out of 5 stars

    Good portable drive.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry, dependable and rugged. Stays cool without overheating.

    I would recommend this to a friend