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Customer Ratings & Reviews

$275.99

Customer reviews

Rating 4.7 out of 5 stars with 1175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's generous storage capacity, ease of use, and reliability. They also appreciate its compact size, modern USB-C connectivity, and good price. However, some users wished for a longer cable and found the transfer software's instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,175 reviews
  • Rated 5 out of 5 stars

    Best one I've had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through a few of these, and this one is the best one I've had. Of course this hold vital data, and I cannot lose it. I trust this particular product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works just not for me and what I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning it was told it had certain capabilities that it does partially have, the cloud options were told to me it works with any and all of your cloud accounts. Apparently as it told me upon trying to set up it's limited and more are in the works to come soon paraphrasing. However I needed this to gather all my data now not in the future so will return and find something compatible with the clouds I'm utilizing. Was also told it has the capabilities to download the entirety of your laptop and be able to when plugged into say a friend's laptop pull your full and entire replica of yours onto theirs. Have yet to figure out how that works I gave up and I can change out the screens and disassemble and reassemble anything electronic as well as troubleshoot. Was a tech agent and manager for over three yesrs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy file transfers over USB-C. It does what it needs to do, and for a spinning HDD it's pretty good. Decent for the price, little bit on the heavy side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had USB 3.1. Read and write speeds would be much better than ther 105mbs I get now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up to backup my photos so I can have them safely stored on several drives. Worked exactly as I hoped and was very easy to get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other hard drives the slim ones from Seagate , even if it's a little bigger it is worth it because of the brand and of course the speed at when data is sent and received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for My son for his music storage. It was very easy to set up and install the software to use with a MacBook Air. Son is pleased with the gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I use it for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my Time Machine backup. It works well, but nothing special about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a quick and simple on the go backup. It works well and feels well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my passport ultra 4tb external usb 3.0 portable hard drive does everything as advertised in both Mac or windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I liked the product, but it was a little too hard for me to learn how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to connect to all my systems. Usb-c is definitely better than standars usb-a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more flash drives!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds all my pics on current phone and previous phone with tons of room to spare! Better than a drawer full of flash drives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra works faster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I'm a repeat customer and like to back up different subjects in different external drives. WD My Passprot Ultra -- faster transfer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the USB C interface which makes it a faster Backup then USB 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a couple of months since I am using this Product and I've used several WD before and it is good to see the design and experience improve over the years. Keep up the good work. The only reason I did not give 5 Star is due to unknowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for backup storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say - works as it should right out of the box. Software was easy to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does,its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and was told that it will work on my Apple. When I went to download the software, I had to purchase an upgrade for an additional $20 in order for it to work. Wasnt happy. Purchased the upgrade and,it seems to ne working dine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine so far. Hope it lasts longer than a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was cheeper. I wish it was better built for the price.

    I would recommend this to a friend