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Customer Ratings & Reviews

$275.99

Customer reviews

Rating 4.7 out of 5 stars with 1175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's generous storage capacity, ease of use, and reliability. They also appreciate its compact size, modern USB-C connectivity, and good price. However, some users wished for a longer cable and found the transfer software's instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,175 reviews
  • Rated 5 out of 5 stars

    Has worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this passport to hold all my pictures and music it was overwhelming for my laptop. It has all and space for more and has worked out quite well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Hardcase drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writes pretty quickly but operates best as NFTS format

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent External and Secure Drive!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drive. I didn’t even realize it was USB-C until I got it. I’m glad peripheral makers are finally jumping on board the USB-C bandwagon. It’s much better than the existing USB format and almost all of my devices within the past 2 years have a port. It does include a USB-C to USB-A adapter in case you need to use it on an older computer. 4TB of storage is overkill for most people, you could easily backup your computer and store much more on it at the same time. Definitely the best feature of this drive is the built-in hardware encryption. Without it, anyone could plug in your drive and view all of your personal files. Having it built into the hardware allows you to have security without the performance hit that you get with software encryption. It’s also super easy to use, just plug in the drive, install the WD Secure software, and click the option to set a password. It will even work on PCs without WD Secure installed by launching a special virtual disc that will allow you to unlock your drive. As a bonus, it includes an NTFS driver and the WD Secure software to allow your encrypted drive to work on macOS also! However, on macOS Mojave (the latest) you will need to contact the vendor of the driver to get the latest version. The one included on my drive did not support Mojave. Works great with the latest version though! Unfortunately I don’t think Linux users will be able to take advantage of the hardware encryption features but the drive should work just fine without security if you format it for a Linux based file system. Pros Metal build USB-C! 256-bit AES Hardware Encryption Mac or Windows Compatibility Includes Backup Software Includes USB-C to USB-A adapter. 3 Year Warranty Cons: No Linux Compatibility (for hardware encryption)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to back up my data from my laptop. Fast and plenty of disk space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and capacity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive for a long business trip to store movies and pictures. Was easy to use on my both my PC and my Mac. Great price as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This will satisfy my storage needs for video files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am approaching capacity with my 3TB drive and needed the 4TB to accommodate many very important video files related to my consulting business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast Compact HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Workhorse of a Hard Drive. More than enough space for all of my media files. Love this Hard Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up large files.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another winner from WD. very fast drive for moving lots of files. I used it to back up my nas drive for drive replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for my ps5. So I can save the PS4 games there and open space on the ps5 storage for the ps5 games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does it’s job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, gotten a few of these and they all do well. I did have an issue with this one and had to call tech service which took an hour out of my day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portability is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! Got it as a back up and for a more portable version. easy set up/conversion for a Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop, high-end computer with 6TB total storage. The WD Passport 4TB with a USB 3.0 port makes the backup a perfect spot for my backups.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek formatted it to be “read only”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was fine but Geek restored another drive to this one and formatted is so it was read only and could not be used as an active drive. I had to buy another drive like this copy the files to a properly formatted drive. Once done I returned this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont have enough space go buy one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use external drive for my movies pictures videos that take space on my 1000tb nvme it come in good store a daya fot future use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to do images/backups. Works fine as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things you can purchase for your video, pictures and music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as a back up. The 4 GB capacity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hums right along....no prob...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and sturdy back up drive. I’ve had it for a few months and it’s been a reliable drive with no issues. Like the usb3 connectivity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product size is acceptable. The quality is good but not the best. It is good for ok price. I like it and recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not exactly plug and play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After downloading various apps associated with the unit - I had several days of interrupted usage. After finally removing the password protection - seems to be working. Had other units such as Free Agent Go Flex - that worked correctly after initial plug in

    No, I would not recommend this to a friend