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Customer Ratings & Reviews

$275.99

Customer reviews

Rating 4.7 out of 5 stars with 1175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's generous storage capacity, ease of use, and reliability. They also appreciate its compact size, modern USB-C connectivity, and good price. However, some users wished for a longer cable and found the transfer software's instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,175 reviews
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive, honestly no problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive with only one concern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first and won't probably be the last of these I buy. Works like a champ the only concern I have is that the standard connector is USB C to USB C and, while it comes with a USB C to USB A adaptor, it is an adaptor and you're out of luck without a C port on your computer and no adaptor...don't loose it and this is a great tool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good structure, solid. The new usb-c is really fast! Get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy to use, with a great amount of storage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Hard drive for MacOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This western digital drive, although formatted with HFS+ from the beginning, failed on me within a matter of weeks with very minimal use. I had barely used a terabyte of the four total terabytes within this drive, and now it won't show up on my desktop or in Disk Utility. Big no go for mac users. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product for storing all my photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive. Works great, is super fast and we have used it on both a Mac and a PC and it works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay with windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard-drive is okay, however I would recommend purchasing the apple one for apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected...portable...excellent I/O time...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they Date is fast to receive but if i move to my other laptop it will not connect, my friend also tried it on his laptop would not connect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This passport hard drive is portable and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dependable drive for the money. Works as described!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive daily. Highly recommend for anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Included cable is useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems robust and well made, similar to other WD products. I owned several WD HDDs over the years and never experienced a problem. The old WD HDDs still work. I bought this one solely because of the USB-C connection. I wanted to plug it in my computer without using adaptors. It was very disappointing that the included USB-C cable was bad. The connections did not fit in the USB-C ports on my computer or in the HDD. I had to spend and extra $20 on a new cable. This is the reason for 3 stars, for not recommending to a friend, and only one star for "value".

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Passport Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average external hard drive, could be slimmer in size

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing to expand Ps4 memory. Works like a dream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra Small Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store a backup for my desktop daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I wanted with room for more photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it... Still need to be careful while handling, but over all is good. I use this for permanent backups and I store the disk in a safe place... but I already lost one of this guys just with regular use... one day it just stopped working... switching to SD is a better options... but $$$

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible didn't even work on arrival had to return

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi ChrisB, We're sorry for the trouble you experienced and that you returned the drive without giving us a chance to fix it. We ask that if you experience any further problems with any of our products, please let us know so we can review them for you. WDConnections