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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1171 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,171 reviews
  • Rated 5 out of 5 stars

    4 TB external SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Lots of memory space. It was a little more costly than I planned to spend but meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made hard drive. Hopefully it lasts me.a.long time to come. As the 1st WD but not passport was total crap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase for me, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to store photos and videos that I currently have on my Asus laptop (7 year old laptop). It works and was able to store them (about 1,000 images) and a handful of dashcam videos. I still have plenty of space. It was easy to set up and im an average tech user. Came with the usb cable and adapter for my Asus. Im planning to upgrade to a new laptop so I'll update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works great and it's faster than my older one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hard drive. an early review is mostly pointless because only if it fails is it bad. I haven't tested the speed so I cannot say that's good or bad. I can say that in my usage case (Storing my Photos, iTines and iMovie libraries, it is fast enough. could it be faster? yes, but I didn't want to pay for SSD speed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Tons of storage and fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with 2013 iMac. Box says Mac compatible, but had to reformat this drive. Drive is 4 TB . Tons of storage for large photo library and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new USB-C WD HD's are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the technology industry is focusing on two data / power cords (HDMI, USB-C) devices that except USB-C like the WD - My Passport Ultra 4TB (which isn't what is labeled above) make this Hard Drive super fast & great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Island Eagle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive, easy to use, file transfers are really quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast downloads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive downloads files very fast. No glitches. Light and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast with a large capacity. Easily connected and set up with my Mac Book Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Item for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to help me with end user profile migrations while moving them to new laptops. It's fast, reliable, and just works right out of the box. Can't really say anything bad about that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some storage but wanted a small package. This hard drive was exactly what I was looking for. It’s holding up so far so hopefully it’ll stay alive even from unplugging in a daily basis from travel.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of space for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the size, this hard drive is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my external storage needs on my Mac Studio using Adobe Photoshop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast. Easy to Set-Up. Quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some prior researching to purchasing this product. And came to the conclusion that this is the perfect one for me. I only needed it for some pictures and small documents. Works perfectly fine and is fast for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for a good price. Was able to hold all my photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. I have no complaints. It was easy to set use, I just plugged it in and let it go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a fast external drive and this fit our requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great large hard drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great large format external hard drive for making backups. I've got this set up for my Apple MacBook Pro Time Machine backup drive. I would recommend this to everyone if you are not looking to break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic storage external hard drive to have.

    I would recommend this to a friend