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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,163 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Backup & Working HDD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hdd is my go-to for on the go backups while traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little external hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been plugged in constantly and in use for the last 6 months (as of 6.21.22) and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Hard disk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good hard disk works very well good quality very good price

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Freaking amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like an internal hard drive when editing pictures off of it. So flippin fast! Transfer speeds are too fast for me to see before it’s compete. I converted ~200 24mp ARW files to dmg so fast I didn’t even notice it. Reading from this external and writing back onto this external simultaneously. It wasn’t even breathing heavy. Such a fantastic drive. Love it. I’ll be buying a couple more here soon.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good for the memory size. Product is Compact. Enjoying it so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use - well worth the price! Much smaller than picture implies - easy to carry with you

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Amazing storage capacity and security features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several WD Passports purchased over the past decade. Each is dedicated to preserving files of particular subject matter, such as Photos/Videos, Music, Important Documents, etc. This latest addition is holding the transfer of thousands of files from a Desktop that I am recycling. The transfer was simple and I still have 2/3 of the hard drive blank.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just the right size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for holding external games and this drive does it for me, speed is no issue when downloading and playing back games from this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Entertainment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to save all my pics and file from my school. It has a good space to save movies and whatever you want to save in it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recently lost all the movies he’d ripped to computer. I backed up all mine before it happened to me. Each of us own rights to all of the movies we have.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4TB External

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space, with this device it can store all my important files

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Secure / Multiple USB Connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest USB connections, small secure 4TB travel storage for personal files and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storage on the Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the portable hard drive. Great storage for small and transportable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is an excellent buy. Easy to install and set up on my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Inexspenisive HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because My Seagate was having issues staying connected, so I needed something for my Time Machine, this was on sale...and 4TB, no brainier.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for additional external storage or backup.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, Love securiteh features! Its small size for travel

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reliable External Storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working flawlessly since purchased a couple years ago. Would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a smaller drive- basically doubling the size. The drive is nicely sized- about the same as the original, just a little thicker. It doesn't seem to be faster but not significantly slower than the smaller drive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Only Buy The Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few WD external HDD used for backup backup good thing because occasionally they do quit but the ultra seems the most dependable

    I would recommend this to a friend