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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,163 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    backup for my macbook pro - works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to backup my new macbook pro and it works flawlessly. Partitioned for time machine and manual backups.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid unit, solid speed, solid capacity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little unit is a strong contender, a silicone boot or bumper included at this price would make it a solid winner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice drive at a nice price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a portable drive it does what it is supposed to do. Extra storage and a pretty affordable price and nice and portable. I have purchased many drives like this over the years and have never had any issue with Western Digital brand drives. Can't say the same for Seagate.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive. Easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic hard drive with all the extra storage I need for my work. Highly recommend. Geek squad personnel extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and great price. Wonderful and i love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer storage is important and a trustworthy hard drive is key. Western digital is just that, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hdd for storing movies, pictures home videos and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best external hard drive I have ever owned! Operating system is smooth and flawless. It does not disconnect while I am moving files over to it and even though it gets a little warm after heavy usage, it is nowhere near as hot as previous brands I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    A Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot smaller and thinner than the regular My Passport and it has a very nice finish. I am amazed by the speed of USB C connections. I highly recommend the My Passport Ultra. For only $25.00 more I'm glad I bought this HDD. And it's well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described, very well constructed. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it’s small and works just as they said it would

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great portable drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive! Small, durable and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super portable, LARGE capacity!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the price!! 4TB!! I use this for video/audio recordings and it holds plenty of files, takes up very little space on the desktop and is very portable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this drives performance. More reliable than the USB - C 4tb G-Drive. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use works fast and holds lot of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives are life savers. I use them to back up and keep my data portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard drive to storage music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s very practical because you can travel with it and you can connected with your t.v or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great USB-C external hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for PCs and Macs. I also own the Easystore 4TB but that doesn't have native USB-c connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak for future issues, but so far it works as intended. I would have liked it to be a bit faster, but then again it's not the SSD versions (that are way more expensive) I only hope it lasts longer than a few years. (I only buy WD Passports for portable storage, and sadly, a couple died out before 5 yrs hit. And 2 others I currently use, had for 5 yrs, before one of them started acting weird, and making me nervous it will die out - and make me lose the non-replaceable stuff saved on it). Plus, they were only 1TB @, and I need way more space than that now. (even this 4TB one I just bought, and wrote this review for, is too small. I need another, or a bigger one...)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reliable hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store all my raw video files. Works and does what it needs to do

    I would recommend this to a friend