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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,172 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use works fast and holds lot of storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Secure and Simple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this drives performance. More reliable than the USB - C 4tb G-Drive. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak for future issues, but so far it works as intended. I would have liked it to be a bit faster, but then again it's not the SSD versions (that are way more expensive) I only hope it lasts longer than a few years. (I only buy WD Passports for portable storage, and sadly, a couple died out before 5 yrs hit. And 2 others I currently use, had for 5 yrs, before one of them started acting weird, and making me nervous it will die out - and make me lose the non-replaceable stuff saved on it). Plus, they were only 1TB @, and I need way more space than that now. (even this 4TB one I just bought, and wrote this review for, is too small. I need another, or a bigger one...)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it’s small and works just as they said it would

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. The amount of space is ideal and the speeds are perfect. Fits all of my files!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best external hard drive I have ever owned! Operating system is smooth and flawless. It does not disconnect while I am moving files over to it and even though it gets a little warm after heavy usage, it is nowhere near as hot as previous brands I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an addition to my PlayStation storage. It was very easy to set up and has been working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives are life savers. I use them to back up and keep my data portable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive! Small, durable and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good Alternative to Cloud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for newer USB Type-C devices. Can be used with Android phones as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Reliable hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store all my raw video files. Works and does what it needs to do

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    data recovery at it's best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this when the other computer crashed. now I have automatic backup, won't have to worry about data recovery.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive! Feels sturdy and also no meed to use the mac dongles. Plus it hasan adapter for usb too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to store and carry! Fits nicely into my puse whenever I need to take it with me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works awesome for PS4 saves.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for saving additional storage for large library of games. Works amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to connect, transfers fast, tons of space for photos movies. Music, Etc. does the job

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is working really good for me and has a ton of space available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with True Image to backup some hard drives. Work perfectly, no issues at all and speedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I got 2 of these at the time it was on sale, its fast, download files is quick

    I would recommend this to a friend