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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,163 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an addition to my PlayStation storage. It was very easy to set up and has been working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    data recovery at it's best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this when the other computer crashed. now I have automatic backup, won't have to worry about data recovery.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works awesome for PS4 saves.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for saving additional storage for large library of games. Works amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is working really good for me and has a ton of space available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to store and carry! Fits nicely into my puse whenever I need to take it with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive! Feels sturdy and also no meed to use the mac dongles. Plus it hasan adapter for usb too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great hd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to connect, transfers fast, tons of space for photos movies. Music, Etc. does the job

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I got 2 of these at the time it was on sale, its fast, download files is quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Fantastic external hard drive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard dive. Really easy to set up, it’s all basically automatic. Plenty of memory. Quick load times. I’ve never had a problem with western digital. Have bought quite a few portable and stationary hard drives through the years and never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Just plug in and start saving you stuff. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dependability the mini drive and the protection it offers my data

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with True Image to backup some hard drives. Work perfectly, no issues at all and speedy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient and great price. Quick connect

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Good size for my wife's needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a back up for my wife's laptop and her blog website. It meets the needs well, much larger capacity than one it replaced with smaller footprint too. So far, so good on operation and easy of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was perfect for what i needed. I had been using usb drives and they took forever to copy. My files copied to this drive in minutes. Wish i would have gotten it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like is that it has a ton of memory but it’s not huge and Forest takes up much space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice and quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I first received the hard drive I thought I had a problem because it was not registering with my windows 10 machine... I was already to return the drive when I noticed that the c-mount was not inserted completely, I removed the cable and noticed it had to be pushed in further, even though it looked and felt like it was in completely it wasn't . I googled the problem and a lot of other users had the exact problem, but its good that it is so tight when inserted properly because it will not come out like some others drive do.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport Ultra 4TB External USB 3.0 Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome unit, plenty of storage, has the ability to connect with the old style usb or the new....great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent 4TB Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with an amazing Western Digital software that basically displays all your hard drives , great for storing movies and pictures , also if you would like to use the encryption feature it comes with it. For new users this useful , so no one can access data without your permission. It’s very simple

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital has always been reliable for me. I've never had one break down after all these years!

    I would recommend this to a friend