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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,172 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for additional storage for my computer and got it for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best compromise to SSD portable HDD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try this USB-C spinning disk hard drive primarily because I wanted the advantage of faster disk I/O and performance, and I wanted a terabyte of storage without spending a lot of money. This Western digital USB-C interface drive does just that. For my use, USB-3.0 spinning disk drives proved 30-40mbps disk speeds while this drive provides between 60 and 100mbps consistently beating the 3.0 drives I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with quality. Fast and easy to use. Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy and Quick Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the easy configuration on a MacBook. Looks great too

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for storing all your pictures. Worth getting the 4tb upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a charm after setting up. Purchased for my wife. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD my passport ultimate 4tb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD my passport ultimate 4tb It’s mellow and it’s pretty fast works great with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harddrive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really great device. It works really well. I use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy WD hard drive. I own around 7 of them. There is no better portable HD on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Portable Hard Drive. Stores a lot of data. still alive after 3 weeks :) Beware it is for PC.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lovely sturdy design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for regular backups of my entire computer data plus an image files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Storage Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE Passport back-up storage! I have four of them now in different storage capacities. The recent purchase is a 5TB Ultra, and is the largest storage capacity so far. Users can effectively create folders for documents on the Passport or simply move folders along with associated files from the computer/laptop. To conserve space, it allows an individual to review the files at a later date and purge those that are no longer needed. All of these units have been much more dependable than the more fragile thumb drives. (I only use the latter for short-term use such as scanning documents and then transferring the scan to my computer.) Each Passport can be labeled with the space remaining AND a few words on the subjects stored. I've had other storage devices, but for me, using a Passport is the only way to fly!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Need more space!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough storage space these days! This gadget is simply awesome.! Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my PlayStation! Very easy to use and move anywhere I like

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Hella worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, durable, and exactly what I was looking for! Set up in seconds on my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    TV Drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for holding all of my movies. I use it plugged into my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passport ultra 4tb Easy to use with Macintosh laptop

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Holds a ton of pictures

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed it for. have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the metal case feels sturdy. Fast and simple to use plug it in and go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not to bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great size and fits a good amount of data. If you have a minor drop you will more than likely end up losing everything, so don't use it for travel

    I would recommend this to a friend