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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,163 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is portable and plenty of storage for all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for dumping pics and videos to take with you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy! Plug in and dump files or vise versa.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent performance and encryption

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met and exceeded all my expectations and requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Large storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for storing lots of data like movies and pics!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice hard drive nice color 4 tb of capacity is alot

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive for backing up my photos and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I like the conversations with usb + usb-c perfect

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    User friendly very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and go, super easy and small size makes it very portable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Stores stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it's supposed to. If you have a usb c port on your computer it's pretty fast. I bought it to store my pictures and lecture videos so they don't clutter my computer. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Select what you want to back up and it's done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and backs up only what you select.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as a SDD; but does the job if your just looking for a small form size with large storage capacity

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Small and compact. Fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little portable backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you have a Mac or a USB-C capable PC, this drive is great. The fast speeds of the USB-C/Thunderbolt connection is realized, and the data transfers are over with quickly. Although it's a little pricier than I cared for, in this case the old adage of "you get what you pay for" is true.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, use and comes with everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent equipment and have the space we need to back ups

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Western Digital My Passport Ultra 4TB External USB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Little 4terabyte Ultra Hard Drive for storage Of video or any kind Of files to just plain Data. In usb-c or it comes with an adapter for regular usb 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easily connects to MacBook and adapter included

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, works alright. I do appreciate it being USB-C and easily connecting to my MacBook, as well has having an adapter for a PC desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have 3 of these all very reliable and solid , good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive daily. Highly recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost Effective Quality Product To Save Computer Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now use this product and have cancelled Carbonite which is an ongoing substantial cost. This external hard drive serves the same purpose and offers security that shoud anything happen to your computer files, you can download from this WD external hard drive and recover those important documents, photos, videos and other items.

    I would recommend this to a friend