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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,163 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great, super fast drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast with USB-C and a very solid drive. Tons of storage for videos and photos which stream well to a media server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS EXTERNAL USB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to be able to save space in my Microsoft Edge. I am able to save 2+ hour long videos, which I couldn’t save in a small USB. I am very happy with this purchase. I even bought a second one for one of my friends as a gift. Love these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive. Compact, durable and the documentation was sufficient. Easy to hook up and get doc's backed up fast. Great value, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great portable drive for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the drive to facilitate data availability while I am traveling. It has adequate capacity for my needs and is compact and easy to carry in my carry on baggage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, strong, fast access and above all the size is thinner & smaller than the predecessor. Access security password can be setup which is a great feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for good price, just wish it could transfer profiles on consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dies what it is supposed to do. good price. quiet. fast enough. mac compatible after re-formating (easy)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this external Hard Drive (H.D.) is sturdy and odd also capable of keeping many files in it. Also, I find that it is quite portable and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Passport Ultra 4TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item with fast speeds, I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure exactly what i was looking for and staff was very helpful in explaining item and which would be the best choice. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good HDD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good HDD, but was unfortunatley not exactly what i was looking for. However. Thats my own fault for not doing the research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well and having both a USB-A and USB-C connection has been most helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport 4TB is fast and reliable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality 4TB drive. Would buy again! Like all external hard drives: Please minimize the amount of movement while it is on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive, works as intended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great portable drive, read and write speeds are a bit slow but that could just be because of usb 3.0 limitations. I wish they had the actual specs of read and write speed but I would definitely recommend this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Experience Installing 4TB Ext USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my gaming PC and very simple installation and instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have to frequently delete videos and re-download others from my account on my Microsoft Surface to watch on my lunchbreaks at work. with this, I am able to access my full library in an easy, portable way! convenient and works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small convient to use for gaming. Easy install. Like the unit. Would recommend for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Small and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive was very fast day transferring my files from an old laptop to a new laptop and it was also small enough to fit in a little case and put away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my MacBook Pro with usb-c when I travel on the train. Keep my iTunes files on it and able to watch movies with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice external hard drive for the price. Much better than Seagate.

    I would recommend this to a friend