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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,163 reviews
  • Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good price and it has worked well. No issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is good, small, and fits easily in our backpack pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use at a reasonable price. Connects to bith USB A and USB C ports.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best external hard drives out there!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Western Digital external hard drives for over 25 years. Very reliable and affordable prices for my photo and video backups!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great portable data storage and backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portability and convenience of keeping my huge graphics library backed up. It allows me to free up space on my laptop for better performance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Ok compatibility with mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok compatibility lots of space. Nice metallic case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Victor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need. Primary use is video editing and some gaming! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exteral hard drive, which serves to store a ton if video games, is a plug and play device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does its job. Price is excellent worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDD portable drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works almost as fast as a sad, writes fast and so far no glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    As avertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup as time machine. Perfect size. Easy connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Has worked flawlessly. Would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Speed at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage device. Data transfer Speed is fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Not as fast as I would like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software for transfer isn't clearly explained. Please help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic storage external hard drive to have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfered over a TB in an hour. Was quick and easy for me. Seems reliable in the hard casing it's in. Don't have any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External USB Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and memory powerful external USB portable hard drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks again, WD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally easy to use and reliable. It's already made our file management a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice drive. Priced right. Easy to setup. Comes with all the connectors.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This has been excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is fast and quiet. It has USB-C primarily, but comes with an adaptor for use with the other USB ports.

    I would recommend this to a friend