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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,172 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fast and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size and more fast than anothers the type of cable c is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dies what it is supposed to do. good price. quiet. fast enough. mac compatible after re-formating (easy)

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Nothing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and we can easily save our document pictures and everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive was very fast day transferring my files from an old laptop to a new laptop and it was also small enough to fit in a little case and put away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice external hard drive for the price. Much better than Seagate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my MacBook Pro with usb-c when I travel on the train. Keep my iTunes files on it and able to watch movies with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure exactly what i was looking for and staff was very helpful in explaining item and which would be the best choice. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good price and it has worked well. No issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small convient to use for gaming. Easy install. Like the unit. Would recommend for the price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is good, small, and fits easily in our backpack pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive, works as intended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great portable drive, read and write speeds are a bit slow but that could just be because of usb 3.0 limitations. I wish they had the actual specs of read and write speed but I would definitely recommend this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport 4TB is fast and reliable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality 4TB drive. Would buy again! Like all external hard drives: Please minimize the amount of movement while it is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external hard drives out there!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Western Digital external hard drives for over 25 years. Very reliable and affordable prices for my photo and video backups!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable data storage and backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portability and convenience of keeping my huge graphics library backed up. It allows me to free up space on my laptop for better performance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Ok compatibility with mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok compatibility lots of space. Nice metallic case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does its job. Price is excellent worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well and having both a USB-A and USB-C connection has been most helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use at a reasonable price. Connects to bith USB A and USB C ports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Victor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need. Primary use is video editing and some gaming! Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good HDD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good HDD, but was unfortunatley not exactly what i was looking for. However. Thats my own fault for not doing the research.

    I would recommend this to a friend