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Customer reviews

Rating 4.7 out of 5 stars with 1174 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the My Passport Ultra 4TB External Hard Drive's large storage capacity, ease of use, and reliability. Many appreciate its compact size, making it ideal for travel, and the inclusion of USB-C connectivity for modern devices. While the vast majority of users are satisfied, a few have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,174 reviews
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great portable ssd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra storage and back up for my ultra book. I couldn’t be happier. This is fast and runs cool. It’s also very small. Outstanding build quality and looks. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD my passport 4TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WD passport external HD is just what I need to backup my photos and document files, and it has a downloadable application that can be set to update on a scheduled cycle. After all of the work and time invested in creating and documenting, My passport gives me added protection, lots of storage, and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the trick!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable HD. Solid bang-for-your-buck. Quick setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old reliable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought well over 50 of these and they’re the best! So reliable and consistent. Love that Best Buy has them and they’re easy to grab day of if I need to!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Good Way to Protect & Store Important Docs/Photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the large 4TB size external drive for storing and protecting my important records and family pictures. The WD drive also includes some free excellent software for things like setting up password protection for the drive, etc. Very well made drive and comes with all the necessary information and the cable for getting up and running quickly. It works perfectly in my Windows 10 ASUS computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    It work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of room for backups. Small and light-weight.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, looks nice too, small and compact. Priced better than SSD. You only need HD for data and movies, you would benefit more from SSD if storing programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use, fast, plenty of storage capacity. Very good price, too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    External Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is great! I got it on sale for a decent price and it has lasted me forever, it’s very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Can't believe how small!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full discloser, it's been several years since I researched external hard drives. When I found this product I had to ask an employee if it truly is this much storage in such a small transportable case. Once at home I was able to easily set it up with a couple partitions with time machine also set up so our MacBook Air. We now had 16x more storage space (4T) for photos, videos, backups, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    4 terra drive, amazing storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to put 16 days of video on this. I film 250 gigabytes a days. Worked quick and easy, file transfer was a snap. Product feels very sturdy and like it is built to last. Not a single problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Easy to use lite weight little backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for backup, easy to use and plenty of space for backup now and expansion for future

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seems reliable, met my expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage per dollar. I like that it's USB 3.0. Good for laptop backups. On a lark, I tried running an audio editor on a file residing on this device, and it didn't go well. No surprise there. I also tried using it to store and stream back off-the-air TV with an HD HomeRun and it works fine, to my delight.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good price for 4tb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 TB of storage at this price is a great price for any disk. This storage disk is a little nicer than average imo. Compact, quiet, fast with type C connection. I'd buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very Convenient External Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and transfer documents too. Small enough to travel with and doesn't take up a lot of space in your bag and on your workspace.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more room for photos and videos. Western Digital is one of the biggest names in HDs and this doesn't disappoint. Very compact design and a pretty good price. Though it is a little bit more, this version (the Ultra) comes with a USB-C cable (and a USB adapter). The transfer rate is extremely fast with USB-C so definitely worth the few extra bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD My Passport Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues yet and runs quick enough for storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Hard drive great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well with music server. Would recomend to anyone for any purpose have older one on laptop for extea capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HDD for storing a variety of data. I would have preferred an SSD but ended up buying this due to its excellent price. You can't beat the price vs benefit with this product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Big storage, little size, one cable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak to its longevity, since I only use these to archive data and then it gets locked away. But the size, capacity, and price are great. And not needing an external power supply is one of the main benefits in my opinion.

    I would recommend this to a friend