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Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,172 reviews
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Not as fast as I would like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software for transfer isn't clearly explained. Please help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Experience Installing 4TB Ext USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my gaming PC and very simple installation and instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfered over a TB in an hour. Was quick and easy for me. Seems reliable in the hard casing it's in. Don't have any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Has worked flawlessly. Would recommend this to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    As avertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup as time machine. Perfect size. Easy connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to use. Simple and fast Very portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exteral hard drive, which serves to store a ton if video games, is a plug and play device.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    This has been excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is fast and quiet. It has USB-C primarily, but comes with an adaptor for use with the other USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDD portable drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works almost as fast as a sad, writes fast and so far no glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Usb-c

    Rated 5 out of 5 stars

    Backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Mac Time Machine. Has a USB C cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice drive. Priced right. Easy to setup. Comes with all the connectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Speed at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage device. Data transfer Speed is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast transfer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast transfer rates with the USB-C connection. Cable that it comes with is a little hard to connect, but otherwise it works like a charm once connected.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to use. Holds a lot and the design goes with almost anything sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Western Digital 4TB Ultra Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive with 4TB of storage space. It has the USB-C and an adapter for USB-A.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the drive to use as a TimeMachine backup device. It installed and set up easily. Fast drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent high capacity external HD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable large capacity external HD. Use it to backup my MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External USB Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and memory powerful external USB portable hard drive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Passport Ultra 4 TB USB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven"t had the Passport for very long yet, but it is similar to the last Passport we4 had. It is decent quality and handles a lot of data. We transfer many things back and forth to the PC. Mostly it is used as a backup device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John's Ultra 4TB External USB Portable Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Passport Ultra 4TB External USB and Thomas your Geek Squad Manager is a great guy!

    I would recommend this to a friend