Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1163 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,163 reviews
  • Rated 5 out of 5 stars

    Great drive capacity for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just bought this drive because I needed to get an adapter for USB-C, but you can never have enough good drives in production world. So far it's been a great drive and helpful large capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Drive, Good Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive checked all the boxes I needed: USB3.0 external 3yr warranty I also purchased when it was very heavily discounted. I have had decent experience with WD drives, all the way back the the Raptor 10k drives, so I continue to purchase them as needed. the encryption is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 4TB External USB 3.0 Portab

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with this external drive and it's a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Holds a lot of data. Holds thousands of pics. I would recommend even for beginner users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Super compact

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it's portable and packs a lot of gigs for its size. Works seamlessly with my Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Cam through again!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid purchase from Best Buy, again I was on the road and needed to make a quick purchase and BB came to my mind and when and got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked very well for our data storage needs

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, nicely packaged, but it seems a bit slower on my backup of about 140 GB, it takes about 3 hours for a full backup but a typical incremental backup is about 3 minutes. I am pleased with it and I got a lot of storage it is 5 times the capacity of my other faster drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 4TB External USB 3.0

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was just what i needed and at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with different laptops. Small compact form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dd

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and attention from the Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Nice looking USB powered external drive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not need a AC adapter, small size and good performance. I would recommend it over the seagate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product since 2014

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st My Passport Ultra 2TB external drive has served me well since its purchase in 2014. This is why I have recently purchased a 2nd drive with 4TB since I now require additional backup storage space. I expect it will perform just as well as my first. This is why I highly recommend Western Digital for your source of external drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love WD drives, even better in Metal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives have always been and will continue to be the best around. In metal and with the more durable USB-C connector? A winning formula, go ahead and buy if you're in the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S A GREAT PRODUCT, EXCELLENT I VERY SATISFIED WITH THE PURCHASE.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for external hard drive. Small but huge capacity. Great price also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast transfer rate. Solid case. Always reliable products.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD - My Passport Ultra 4TB External USB

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase at reasonable price Happy with the purchase Extra storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Probably Overkill

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to extend the storage of my apps on my NVIDIA Shield. It did what I wanted it to do as my Shield only had 16 gigs on internal storage. I can't speak ok the encryption software? The NVIDIA formats the entire drive for it's use. So far I'm happy with it. Although BestBuy rarely gives you time to truly evaluate a product before they want their review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what is supposed to do

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the fastest but if you want just storage for you items, it does what it meant to do.

    I would recommend this to a friend