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Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,164 reviews
  • Rated 5 out of 5 stars

    My Passport Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always liked Western Digital. You won’t go wrong with the passport.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb little hard drive. Great form factor, speed and reliability

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value for a decent amount of space. Pretty small in size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and use. Good speed nice looking devise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Storage Space

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small & Very Organized UNIT... Space Saver. Easy To Use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just plug it in and let it go. Work great and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fast and reliable. Very easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    lots of storage. easy to take along with you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good portable hard drive, easy to bring with. lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, plugs in USB Port. Frees up C drive function when using data intensive programs like Photoshop on a laptop. Packs for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 3 out of 5 stars

    Not as fast as we hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these drives for weekly data backup, alternating units from safe deposit box. Was hoping the USB-C drive to USB-C port on laptop would be significantly faster than USB 3, but do not really see a big difference. Have found SSD with type C much faster, but a lot more expensive and hard to find in 4TB or larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and runs cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful HDD. Cheap in terms price per terabytes. Fast read / write with low power draw. So it connected with my Samsung galaxy phones directly with no extra power. I needed to format it to exFAT though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and easy to use. I will recommend it highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price, great product. The Western Digital Portable storage drive is a quality product to store personal items and back-ups on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is great. It's fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested by my daughter and I love it. She has one just like it and has really enjoyed it. I know I will too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good putchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used My Passports for years. When I needed another one, there was no question. The only shopping decision was how big.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the space and speed that I was needing to store files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Storage Drive lots of space for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to move older photos and video off main drive in my laptop. Good size capacity but average on speed. Videos clock sometimes when streaming from the drive but that's ok i didn't purchase it for that merely for storage. Lots of space for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Alternative to Cloud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for newer USB Type-C devices. Can be used with Android phones as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup drive for video trainings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup drive for my zoom video training and this fit the bill.

    I would recommend this to a friend