Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,172 reviews
  • Rated 5 out of 5 stars

    great product .

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity amazing deal easy to install. 4 ps4 the best friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external drive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the bill well for affordable, external, high capacity USB drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast download speeds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, small and portable and very fast transfer speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    WD Hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light and compact. Easy to use, it’s plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb little hard drive. Great form factor, speed and reliability

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value for a decent amount of space. Pretty small in size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and use. Good speed nice looking devise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just plug it in and let it go. Work great and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fast and reliable. Very easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    lots of storage. easy to take along with you

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good portable hard drive, easy to bring with. lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, plugs in USB Port. Frees up C drive function when using data intensive programs like Photoshop on a laptop. Packs for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Storage Space

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small & Very Organized UNIT... Space Saver. Easy To Use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always liked Western Digital. You won’t go wrong with the passport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Data protection. Ease of mind knowing data is secure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as we hoped

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these drives for weekly data backup, alternating units from safe deposit box. Was hoping the USB-C drive to USB-C port on laptop would be significantly faster than USB 3, but do not really see a big difference. Have found SSD with type C much faster, but a lot more expensive and hard to find in 4TB or larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable storage drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price, great product. The Western Digital Portable storage drive is a quality product to store personal items and back-ups on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and easy to use. I will recommend it highly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is great. It's fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good putchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used My Passports for years. When I needed another one, there was no question. The only shopping decision was how big.

    I would recommend this to a friend