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Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,164 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great small hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a while before buying this because I wasn't sure if it would work for me. It is great! Super easy to use and works well, I take lots of pictures and didn't want to use all my computer space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 4TB external HDD is a quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Have owned other WD drives and would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable drive w usb-c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a back up drive and has worked very well for that. We haven’t had a crash but the backups run pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Backup I Own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several backup/external drives for larger art files etc.. Bought this drive when a recent Microsoft update forced us to wipe and reinstall the operating system. This drive was a LIFE saver. Intuitive and easy to use. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of stroage for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just put it to work we'll see how it preforms. Seems well built. Again a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I formatted this to a fat 32 and can us on my macbook pro or hp. I can use on either or computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet but had large capacity and looks to be good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used WD My Passport Ultra For Years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have used WD Passport Ultra to store my files(mainly photos). No issues with this one. Saves fast on USB 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No need to go out and buy another computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need more memory space this will give you just about all the space you will need. My son needs much more space than his computer gives him so this was the best and easiest solution for his problem. There was no need to buy another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple to use and glitch free

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very nice and secure unit.Have not had any glitches with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend it to my friends. I’m very pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive for daily use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast file transfers. Transferred 4.5 TB of data in less then 2 hours. Highly recommended for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good portable drive.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry, dependable and rugged. Stays cool without overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Does what its supposed to (so far).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, has plenty of storage and seems to be fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Issues At All

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice. It's got many safety features and protections for you and your device. At this point it is the best device I've ever owned. Very very happy with my purchase! I 100% recommend this product to anyone looking for something large that will last for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great plug and play hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed extra space for some documents. This was truly plug-and-play. I have just left it connected to my computer. I am routinely saving to and opening from this drive, with no speed issues or problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support for my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using WD for years to save/store data -- always fully satisfied with quality and endurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice casing - set up was easy great to use - looking forward to filling it up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    nifty little external hard drive at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive is a nifty little external hard drive at a great price. Its size is small enough for convenient travel but large enough not to get misplaced. It has a fast transfer rate and is powered by the computer it is connected to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy WD hard drive. I own around 7 of them. There is no better portable HD on the market.

    I would recommend this to a friend