Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,172 reviews
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the space and speed that I was needing to store files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and runs cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful HDD. Cheap in terms price per terabytes. Fast read / write with low power draw. So it connected with my Samsung galaxy phones directly with no extra power. I needed to format it to exFAT though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new external drive. It is fast and compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Storage Drive lots of space for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to move older photos and video off main drive in my laptop. Good size capacity but average on speed. Videos clock sometimes when streaming from the drive but that's ok i didn't purchase it for that merely for storage. Lots of space for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, has so much room! Will use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup drive for video trainings

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup drive for my zoom video training and this fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster than I expected and great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for time machine backups. Works fine and no issues. I also have a solid state that blows this away in speed, but is was 4 times the cost and half the capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a workhorse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, while IT badgers me at work for taking up too much space (I kid you not), getting this little piece of hardware which plugs in to my many USB ports--voila! IT is off my back. Windows 10,8.1,8, and 7 all access it readily and life is grand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive with Hardware Encryption is freaking GREAT product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 4 out of 5 stars

    Fast and Solid USB-C drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Solid USB-C drive. Easy to use and works on Windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greak backup drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works great, very fast. Easy setup no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play portable USB 3.0 device worked seamlessly right off the bat. Silent and stays cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store all my pictures. Saves space on my hard drive and keeps all my pictures in one place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good unit, it has enough memory for my needs. Count me as a satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, reliable drive.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We subject this drive to many rewrites as a transfer drive and have yet to have any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great with apple os

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really easy to use with apple products. Get the one for Macs for apple products. Didn’t know they had one until after my struggles with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 very nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 very nice product 100 very nice product 100 very nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Not set up in the beginning for Mac, must reformat or purchase Mac version

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    any port in a storm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally bought this because it was the best/fastest shipped option I had in response to a failing NAS drive. - it got to me before my previous drive failed, saved me a bunch of headache, so it did the job I like the size (very portable), write speeds are acceptable, now it's my little porable hard drive while I re-think my NAS situation.

    I would recommend this to a friend