Customer Ratings & Reviews
- Model:
- WDBFTM0040BBL-WESN
- SKU:
- 6290667
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.
This summary was generated by AI based on customer reviews.
10/10
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, speedy transfer speeds. 90-110 MBps. Great for storing media.
I would recommend this to a friendGood backup device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to back up my daughter's laptop before she moved.
I would recommend this to a friend- Pros mentioned:Ease of use
great small hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited a while before buying this because I wasn't sure if it would work for me. It is great! Super easy to use and works well, I take lots of pictures and didn't want to use all my computer space.
I would recommend this to a friend WD 4TB external HDD is a quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Have owned other WD drives and would definitely recommend.
I would recommend this to a friend2nd WD external HD and still doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive is suppose to be a "plug-n-play" hard drive, but it doesn't work that way. Even after I use my password to access the drive, it will not allow me to save anything to the drive. I keep receiving "This is a read only drive". I've tried contacting WD customer service, and their response has been useless in resolving this problem. This is my 2nd drive because my first one had very similar issue. Geek Squad was great in determining my 1st drive was defective and replaced it with this drive end of Jan 2024. I'm taking this drive back to Geek Squad again to see if they can help me, but if not, then I'll return this drive and get my money back.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi Robert, we are sorry for the inconvenience. We suggest that you try formatting the drive using a file system such as HFS+ Journaled. if you want to use the drive on macOS or use NTFS to use the drive on a Windows computer. If the problem persists, you may request for the replacement once again. Please refer to Answer ID: 8200(https://support-en.wd.com/app/answers/detailweb/a_id/8200/). Also, please know, the process is data destructive and cannot be undone, all the data on the drive will be lost!
A lot of stroage for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just put it to work we'll see how it preforms. Seems well built. Again a good value.
I would recommend this to a friendReliable drive w usb-c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a back up drive and has worked very well for that. We haven’t had a crash but the backups run pretty quickly.
I would recommend this to a friend- Pros mentioned:Ease of use
Best Backup I Own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several backup/external drives for larger art files etc.. Bought this drive when a recent Microsoft update forced us to wipe and reinstall the operating system. This drive was a LIFE saver. Intuitive and easy to use. Great purchase.
I would recommend this to a friend Great hard drive for daily use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast file transfers. Transferred 4.5 TB of data in less then 2 hours. Highly recommended for anyone.
I would recommend this to a friendLooks good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used this yet but had large capacity and looks to be good!
I would recommend this to a friendNo need to go out and buy another computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need more memory space this will give you just about all the space you will need. My son needs much more space than his computer gives him so this was the best and easiest solution for his problem. There was no need to buy another computer.
I would recommend this to a friendThis is just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will definitely recommend it to my friends. I’m very pleased with this product.
I would recommend this to a friendUsed WD My Passport Ultra For Years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years I have used WD Passport Ultra to store my files(mainly photos). No issues with this one. Saves fast on USB 3.0.
I would recommend this to a friendVery simple to use and glitch free
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very nice and secure unit.Have not had any glitches with this
I would recommend this to a friendGood portable drive.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to carry, dependable and rugged. Stays cool without overheating.
I would recommend this to a friendNo Issues At All
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very nice. It's got many safety features and protections for you and your device. At this point it is the best device I've ever owned. Very very happy with my purchase! I 100% recommend this product to anyone looking for something large that will last for a while.
I would recommend this to a friendGreat support for my system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using WD for years to save/store data -- always fully satisfied with quality and endurance.
I would recommend this to a friend- Pros mentioned:Size
nifty little external hard drive at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive is a nifty little external hard drive at a great price. Its size is small enough for convenient travel but large enough not to get misplaced. It has a fast transfer rate and is powered by the computer it is connected to.
I would recommend this to a friend works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice casing - set up was easy great to use - looking forward to filling it up
I would recommend this to a friendDoes what its supposed to (so far).
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, has plenty of storage and seems to be fast.
I would recommend this to a friend