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Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,164 reviews
  • Rated 5 out of 5 stars

    Holds a ton of pictures

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed it for. have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Portable Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a nice durable design. Easily compatible with Windows and Mac products. Also, transfers files from device to device with ease. I highly recommend this product and I’ll probably be purchasing another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to back up my computer and all of my files. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and have used it quite frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup to my backup, just in case anything goes wrong with my PC or backup (as it has happened in the past). The auto backup software allows the PC to be backed up constantly without any effort. It is worth the price for the size and to avoid losing all data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to backup my laptop, and to free space on my iPad by tranferring pictures over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This hard drive is....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really this hard drive was great the design and size was awesome. Unfortunately I think it is a bit sensitive I dont expect a hard drive with platters to survive a fall from to high but from three feet it should have. This was after the 30 return and I didn't get the protection on it. If you get this product just do not drop it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know if I will ever fill this up but price was good and I like this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small (in size) but Large (in space)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for the money. tHINGS HAVE COME A LONG WAY FROM THE EARLY DAYS..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not alot to say, you can't go wrong with WD. This drive is fast, quiet and sleak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy hard drive to save files, this is the brand I bought the most. Very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a trusted brand in our house and works well for the reason is was bought

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works as expected. Feels sturdy yet not heavy. Very portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport external drive does exactly what it’s supposed to do. It’s nice that it offers an adapter for both types of USB ports. My only wish is that it came with a small case to keep it together with the cord, as I tend to lose or mix my cords up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellen t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what I needed to do great job best buy is great been buying there for years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hard drive i ever used. Strongly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I don’t know much about the tech side I can say this gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product will recommend useful xxxxxxxxxxxxxxxxxxxxxxxxx

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable Hard Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool looking hard drive. Great upload and download speeds.

    I would recommend this to a friend