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Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,164 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most modern USB drives, this one is very much plug and play. 4TB is a lot of space. I haven't run benchmarks but the transfer speed encountered in day to day use so far has been very acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my father. He loves photography and everything that has to do with taking memories. I thought maybe he may need some more space on the side since he’s always taking pictures of something. Hope he likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size speed and value for small portable back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for backup of my system. In an emergency I could tear it and go and know that everything is safe and complete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use! Even connected quite easily to an IPhone and Google chromebook. I was expecting complications but none whatsoever were experienced. Transferring photos has never been easier and it’s so compact!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Great stuff good value a plus oh yea ::::::

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Specifier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working remotely required me to transfer some documents to an external hard drive with hardware encryption. Very happy with the hard drive and ease of transferring documents to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely sturdy. Does well with encryption and all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, has a good build quality and usb C with adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a month so far, great backup drive and software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a friend. WD is the only brand I use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Faster External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good faster external hard drive with a USB C connector. I've purchased these to replace some external SSD drives that just don't want to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice hard drive. Really enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portal hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and a sturdy product. It's not something on a daily basis. Bought for a specific project. Did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard drive.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product quality and good service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low ertyyokm. Vcdeszz vgghkknnbbgfeeszzccgttrccvbhu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty solid for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB-C makes things super simple to setup and comes with a USB 3.0 adapter for devices without C. Honestly for the money, its solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - the backup software and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sizs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect size and capacity for my back ups

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage and this was perfect for my needs. I have no complaints and would recommend without hesitation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great external drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well built, great value for price paid, would buy again

    I would recommend this to a friend