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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,164 reviews
  • Rated 4 out of 5 stars

    Light and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a quick and simple on the go backup. It works well and feels well made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I liked the product, but it was a little too hard for me to learn how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ultra works faster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I'm a repeat customer and like to back up different subjects in different external drives. WD My Passprot Ultra -- faster transfer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used several of these external hard drives and they are a good reliable product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Others have stopped working but no problems with this one so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for backup storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say - works as it should right out of the box. Software was easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the USB C interface which makes it a faster Backup then USB 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a couple of months since I am using this Product and I've used several WD before and it is good to see the design and experience improve over the years. Keep up the good work. The only reason I did not give 5 Star is due to unknowns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and we can easily save our document pictures and everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine so far. Hope it lasts longer than a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does it’s job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, gotten a few of these and they all do well. I did have an issue with this one and had to call tech service which took an hour out of my day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does,its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and was told that it will work on my Apple. When I went to download the software, I had to purchase an upgrade for an additional $20 in order for it to work. Wasnt happy. Purchased the upgrade and,it seems to ne working dine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was cheeper. I wish it was better built for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Has worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this passport to hold all my pictures and music it was overwhelming for my laptop. It has all and space for more and has worked out quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to back up my data from my laptop. Fast and plenty of disk space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Hardcase drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writes pretty quickly but operates best as NFTS format

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Fast Compact HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Workhorse of a Hard Drive. More than enough space for all of my media files. Love this Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for the ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for my ps5. So I can save the PS4 games there and open space on the ps5 storage for the ps5 games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portability is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! Got it as a back up and for a more portable version. easy set up/conversion for a Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect size and capacity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive for a long business trip to store movies and pictures. Was easy to use on my both my PC and my Mac. Great price as well!

    I would recommend this to a friend