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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,164 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Dont have enough space go buy one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use external drive for my movies pictures videos that take space on my 1000tb nvme it come in good store a daya fot future use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This will satisfy my storage needs for video files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am approaching capacity with my 3TB drive and needed the 4TB to accommodate many very important video files related to my consulting business.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for backing up large files.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another winner from WD. very fast drive for moving lots of files. I used it to back up my nas drive for drive replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek formatted it to be “read only”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was fine but Geek restored another drive to this one and formatted is so it was read only and could not be used as an active drive. I had to buy another drive like this copy the files to a properly formatted drive. Once done I returned this one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things you can purchase for your video, pictures and music

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    perfect external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop, high-end computer with 6TB total storage. The WD Passport 4TB with a USB 3.0 port makes the backup a perfect spot for my backups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need, password protected, plenty of TBs without the extra bulk

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. What I was looking for to get my photos and files in order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to do images/backups. Works fine as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as a back up. The 4 GB capacity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Hard Drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this to make sure he has a secondary backup and he can travel with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hums right along....no prob...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and sturdy back up drive. I’ve had it for a few months and it’s been a reliable drive with no issues. Like the usb3 connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    I like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product size is acceptable. The quality is good but not the best. It is good for ok price. I like it and recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not exactly plug and play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After downloading various apps associated with the unit - I had several days of interrupted usage. After finally removing the password protection - seems to be working. Had other units such as Free Agent Go Flex - that worked correctly after initial plug in

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Mac Time Machine. Has a USB C cable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to replace my 2TB MP Ultra drive. So far so good! Reformatted to ExFat to be used by both Windows and MAC OS.. no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item lots of storage would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra external storage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to save important items so I don’t have to worry about losing any information and photos. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Little HD big storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use Mac OS you’ll need to install the software to run the drive but it’s great!!!! Super fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my game systems and does the job. Quick saving times and speeds and easy to transfer files to and from. No issues yet.

    I would recommend this to a friend