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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,172 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Hard Drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this to make sure he has a secondary backup and he can travel with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. What I was looking for to get my photos and files in order.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra external storage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to save important items so I don’t have to worry about losing any information and photos. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as Usually.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD, nothing more to say.....I need to use more characters so I love WD HDD's, I have many and have never had them fail.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it's supposed to. I have a few other WD drives. I've never had any problems with any of them. That's why I bought another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 TB external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. As soon as I bought it, I placed all my photos and movies in it. Now I do not have to worry about losing all my pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little HD big storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use Mac OS you’ll need to install the software to run the drive but it’s great!!!! Super fast

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD Passport Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well on the fast USB 3.0 connection. Small, lightweight, easy to carry in my bag. A+ overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protable Drive!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my previous My Passport Drives. I've have several and this is definitely the fastest!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and it helps me save space on my new computer. Like the color choices too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external drive for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive to back up my important documents and any information that I have. With 4tb it’s hard to run out of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many of these for different projects- they work well and consistently- I've only had a problem with 1 or 2 out of 10 that I've purchased. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect photo storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use portable backup storage for files that you want easy access to like photos, videos, financial files, school work, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item lots of storage would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to store and move things from one computer to another. does the job well and has lots of storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good product....it gives me all the extra space I need to store my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wb passport

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and easyvto use i like the design but it only has 4TB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for a lot of storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, fast, and provides what I needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big storage for the price the only issue is that you have to format the disk if you have and apple device like and MacBook so you won't be able to use the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back up drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to do as a plug and play. It took hours, but I was able to back up my entire hard drive.

    I would recommend this to a friend