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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,164 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fantastic hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have everything stored on this. Highly recommend for everybody to use as a device for storage and backup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to extend the storage space for my ps4 and was super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External HD works well with my iMac as back up. Nice and light as a portable HD

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this HD to hold an entire collection of over 500 DVDs, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great amount of space and fast speed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment. There is plenty of space and moving files back and forth is effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pasport 4Tb USB HDD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable USB Drive that I use for backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need more space!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get an upgraded hard drive for the reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily hooked up and transferred games and items from xbox one hard drive to this external with out any problems

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do. Love that they have Hard drives this small with this much storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Mac and PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is USB-C and so it works perfectly on the new MacBooks, plus it comes with a USB-C to USB 3.0 adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up to work on my PS4. It's basically plug and play and ready to go. Has the C to USB converter in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enough to save

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was designed for. Both the c-usb and the regular usb worked both ways

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for this device. Didnt have to take my xbox to have my date moved to a larger harddrive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for just over a year. I use it primarily for my plex media server. The issues that I have come across are: 1. Slow transfer rate. Sometimes it fails half way through because it goes so slow. 2. I has developed clicking sounds within a few months time 3. Sometimes doesn't recognize on the system So overall, its okay when it wants to work. Luckily it has a 3 yr warranty, but it hasn't completely failed yet. I wouldn't buy again or recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable Ext. Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable external hard drive and is huge. it is so small and even comes with a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and functional. I really appreciate the backwards compatibility

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running strong after more than a year as a media storage / streaming drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product for my children. And they love it. Easy to install. Took me less than four minutes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great expansion for Xbox memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and it doesn't use its own power supply. Runs of the USB connection, just perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice size, I wish the light was at the other end.

    I would recommend this to a friend