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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,172 reviews
  • Rated 5 out of 5 stars

    Time Machine Back-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the external HD for my iMac Time Machine - seems to be working and doing its job !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup sustem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup system fo all electronics. Just plug it in and it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy hard drive. Does exactly what I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    usb storage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product everything works awesome will be buying again thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD- My Passport Ultra 4TB EXT USB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, compact and easy to store. I will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use it now and it's perfect, so you'll be satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    4TB Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with new 3.1 c ports and adapter for Xbox. You won’t run out of memory anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent passport HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent passport HD it replaced my older hard rice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Have had no issues with it. Great storage potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a bunch of these for use backing up data at work. Reliable and not too expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No USB-C but WD has gotten a lot more reliable. Serves my needs (video projects)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great drive, works well. these have been extremely reliable for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photo back up storage. Keep your keepsakes safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intnded just fine, fast. Best buy has the best stuff in reality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hard drive to safeguard my clients information. It was very easy to transfer and access the info from another computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very easy to use. I would buy another

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible didn't even work on arrival had to return

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi ChrisB, We're sorry for the trouble you experienced and that you returned the drive without giving us a chance to fix it. We ask that if you experience any further problems with any of our products, please let us know so we can review them for you. WDConnections

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Easy to use to beginners. Backs up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of having many USB,with different storage sizes, now I carry only one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little unit is perfect to carry around for additional storage. esy to use.

    I would recommend this to a friend