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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,172 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for portable backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up with Carbon Copy Cloner for my Mac. Super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and use right away! Works great, very happy

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great to load up all my movies for traveling. quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value - Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was an excellent decision. High quality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome external hd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive has ample room for all your storage needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport to Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAVE SAVE SAVE....got this My Passport just in the nick of time. Plenty of space to back up my entire old and dying laptop before the big crash. Saved my dissertation and peace of mind for my shiny new laptop. No more worries and it is portable -perfect for alternating work from home with a day in the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the xbox one for extra storage for all your games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install!! Would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to plug into the computer and transfer photos and files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easy and works great. Enjoying the product, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4tbs of awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quite good I think wd is the best for price and prefromance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing external hard drive that I use for my PS4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External drive was easy to set up and works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great solution for compact storage for computers

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Needs to be partitioned. Runs a tiny bit warm but poses no threat. So far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These external hard drives don't last that long. You gotta just keep everything backed up. Something will go wrong eventually.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good external hard drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is the best hard drive on the market. Very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all storage 1 place

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB and self powering it meets my needs for off site backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive, honestly no problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive with only one concern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first and won't probably be the last of these I buy. Works like a champ the only concern I have is that the standard connector is USB C to USB C and, while it comes with a USB C to USB A adaptor, it is an adaptor and you're out of luck without a C port on your computer and no adaptor...don't loose it and this is a great tool!

    I would recommend this to a friend