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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,164 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the xbox one for extra storage for all your games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to plug into the computer and transfer photos and files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easy and works great. Enjoying the product, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4tbs of awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quite good I think wd is the best for price and prefromance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These external hard drives don't last that long. You gotta just keep everything backed up. Something will go wrong eventually.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Needs to be partitioned. Runs a tiny bit warm but poses no threat. So far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Passport Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average external hard drive, could be slimmer in size

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great solution for compact storage for computers

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing external hard drive that I use for my PS4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External drive was easy to set up and works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive, honestly no problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is the best hard drive on the market. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    all storage 1 place

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB and self powering it meets my needs for off site backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive with only one concern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first and won't probably be the last of these I buy. Works like a champ the only concern I have is that the standard connector is USB C to USB C and, while it comes with a USB C to USB A adaptor, it is an adaptor and you're out of luck without a C port on your computer and no adaptor...don't loose it and this is a great tool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good structure, solid. The new usb-c is really fast! Get it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Terrible Hard drive for MacOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This western digital drive, although formatted with HFS+ from the beginning, failed on me within a matter of weeks with very minimal use. I had barely used a terabyte of the four total terabytes within this drive, and now it won't show up on my desktop or in Disk Utility. Big no go for mac users. Buyer beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy to use, with a great amount of storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay with windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard-drive is okay, however I would recommend purchasing the apple one for apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product for storing all my photos.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive. Works great, is super fast and we have used it on both a Mac and a PC and it works perfectly.

    I would recommend this to a friend