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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,172 reviews
  • Rated 4 out of 5 stars

    Bad USB cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. Only draw back was the USC-C cord did not work. I substituted it with my own cord and it worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed someplace safe to store 1000’s of photos. This is our new photo storage album

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it states it will

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a storage device. It does what it says it will. I am satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great to storage music I recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Origial Program Difficult, works well when loaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading the program at the beginning does not want to work well. After the program is loaded and running, everything works very well and backs up appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for new college student

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up work station for new student starting remote access to college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a hard drive! Not fancy, but straight forward and efficient. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 4TB USB HDD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a backup hard drive. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up to your home computer fir auto back up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended this external by store associate, however returned due to issues with Mac compatibility.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great USB C is very fast when transferring files buy it buy it buy it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a Charm. I just may get a second one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smaller and fast conection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the perfect size and the capacity because you can put all the information you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for intended use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was bought for an intended purpose and exactly what I needed it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of the product, price and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable for the storage space.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, with lots of storage. Would recommend this storage device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hopeful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a gift. hope it will deliver. The last one did not last long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far except that the USB connection is a little flimsy even when the cable plug is pushed all the way into the drive's USB C port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best storage systems ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    western digital does not disappoint and the durability is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best hard drive, compatible with Mac and windows.

    I would recommend this to a friend