Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1161 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,161 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Compact

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast download and upload times. Easy to use and store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Good storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a bigger storage device that was 3.0 and as fits the bill very good drive been very reliable And it had a good price on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive for Cell phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could load it up with a bunch of digital media to use with my Samsung Note 8 directly. It works perfectly!!! Make sure you plug it into your phone FIRST before loading it up with media (lesson learned the hard way), so it can format it. After that you can go back and forth between your phone and your computer. It will drain your phone battery faster, but that should be expected. It has my recommendation for those want the convenience of USB-C. It also came with the USB-A adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value for money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with price and performance. Longevity will be the test, but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Simple set up

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and downloaded the information i needed in no time. Easy to use and fast transfer speed. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Perfect drive for Adobe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep all photos and lightroom classic catalog on this drive since we got a macbook with a small storage space, dont even see a lag!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Good - in general, and for Time Machine in my case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For use as a Time Machine backup for my Apple Studio, this 4TB drive, with USB-C (fits Thunderbolt ports), has proven both convenient and reliable. Its small size allows storing in a drawer between backup events.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my back up external drive to another external drive. It's easy to install, easy to use, and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Way to Protect & Store Important Docs/Photos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the large 4TB size external drive for storing and protecting my important records and family pictures. The WD drive also includes some free excellent software for things like setting up password protection for the drive, etc. Very well made drive and comes with all the necessary information and the cable for getting up and running quickly. It works perfectly in my Windows 10 ASUS computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, easy to use external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is sleek and easy to use. Connectivity and configuration was seamless with my Windows 10 laptop. Good backup storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and portable and high capacity. I have many WD external hard drives and they work good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My most trusted brand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most trusted brand. Rarely have problems with these. Most older models I still have are over ten years old.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Ultra fast drive for latest usb-c devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest iteration of WD Ultra 4T class external hard drive with usb-c for the latest devices and ultra fast transfer times & connectivity. Great silver finish which goes well with my silver/aluminum laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great storage device, but ...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device works a treat on my MacBook Pro. However, I loaded the WD software that came with the device and immediately had problems with this and other disk drives, especially with Time Machine and an older RAID system that's been solid for years. Buy the device, but load the software at your own risk. I'll concede that there may have been cockpit problems on my part, but uninstalling the WD software as recommended in an article found on the web brought my system and drives back to normal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this and says its great. Easy to use and seems like it's going to last him quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice portable hard drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storage of large files, using mine for videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable and large storage. Perfect!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, keep it in my camera bag constantly. Bulk storage and portability. Great combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving space on MacBook & memories for family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This W My Passport Ultra TB External hard drive is going to store all the photos I am scanning for my children and grandchildren to have access to after I’m gone. I’ve also moved all the photos that have been on my MacBook to the drive so that I have moe memory now on the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage capacity. Transfer speed leaves a lot to be desired. Price was a value for the storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Gr8 Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use as a storage for digital movies--works great!! Now I can take all my stuff on the road in a small package!!

    I would recommend this to a friend
Sponsored