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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,163 reviews
  • Rated 5 out of 5 stars

    Saving space on MacBook & memories for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This W My Passport Ultra TB External hard drive is going to store all the photos I am scanning for my children and grandchildren to have access to after I’m gone. I’ve also moved all the photos that have been on my MacBook to the drive so that I have moe memory now on the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    My Passport Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to store and retrieve files, convenient. a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. The amount of space is ideal and the speeds are perfect. Fits all of my files!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Drive is Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this drive for a couple of weeks and could not be happier. I chose a USB-C drive because that is the best version, and USB-C is the future. Two compact laptops I bought recently do not even have full size USB-A ports. It does come with a USB-A to USB-C adapter in the box. This drive is Plug and Play so as soon as I plugged it in, Windows configured it and recognized it as an external drive. It comes with WD backup and security software installed, but it is not necessary to use it. I chose this drive because it supports encryption, but I decided not to use it and am using it as an external drive at this time. I used the native Windows Backup up function in settings and it worked flawlessly. I was able to backup about 1 GB from my laptop in about 1 hour using a USB 3.0 port. This hard drive is great and if you get it you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Storage

    Rated 5 out of 5 stars

    Passport 4TB Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a small external drive for my college Photoshop class. Found this, checked competition pricing and Best Buy matched the sale price of its competitor. On top of it all, it’s amazing, small, light, and has blazing transfer speed. The 4 TB means I can carry files and thousands of huge photos to class!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent amount of storage for a decent price. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    External Storage Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage space is such a big capacity for a very small compact device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more the better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Wester Digital customer and this is one more reason why. The perfect drive with performance and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast speeds for a HDD. The solid aluminum case gives it a premium feel

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD - Portable hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly with apple iOS, plenty of storage, sleek looking and not over priced.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-to drives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of these little drives. They are reliable, easy to reformat if I’m going from PC to Mac and compact to take from home to my office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and storage capacity of this drive. Very sturdy and handsome. Will be picking up another soon

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great External drive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the USB C external drive so it is fast. Fantastic storage capability for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external hard drive for extra storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using the external hard drive for additional storage. It should help to keep my computer freed up from storing too many documents, pictures, and files. Had a WD - external drive previously and it works great so was confident in purchasing a second device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Ssd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect 4t for my gaming pc holds everything I need and easy to keep hooked up and transport

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great At the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a memory dense backup system which has additional apps and features. There is more than enough space for my three machines. The only downside was that its own backup application failed to recognize it as connected to one of my laptops. Since I was only testing this application, it was a moot issue. My regular backup program read this just fine. It uses a USB C to USB C cable, included, which is still a bit unusual, but it works just fine. I had been using a USB C to serial adapter with my @Tb WD backup so I was a bit surprised at the change, but it seems not to have affected the upload speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to act as a back up to my back up drive. I didn't want to rely on a cloud back up in case I lost internet connection. This drive has performed perfectly. I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great to backup computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put all my photos from my HP laptop on this so I won't lose them and have more memory. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with WD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is a proven winner in data storage. You can never go wrong with WD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Passport

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a different one previously (Seagate) & it was a pain to format. Finally got it working & then it stopped. Bought this Passport, plugged it in my computer & that was it. Works perfectly. I recommend it & if i ever need another, it would be another Passport.

    I would recommend this to a friend