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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the ample storage capacity, ease of use, and compatibility of the My Passport Ultra for Mac 4TB External USB 3.0 Portable Hard Drive. Many appreciate its convenient size and the USB connection. Positive feedback also focuses on the drive's reliable performance and speed. The product is praised for seamlessly integrating with Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 539 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Passport for Mac Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a back up device that had enough memory and that would seamlessly work in the background to create backups through Time Machine on the Mac. It does just that. Very easy to set up and I can hear it when it starts to back something up, so you have that assurance that things are working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works well with the I Mac mini

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up to my Mac mini. compact size. great back up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy and helpful.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and helpful to use when saving large amounts of items. The wire could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Turn key with my Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn-key with my Mac. Works great so far! It's pretty speedy too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 4 out of 5 stars

    Great backup drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this WD drive as a backup for my MacBook Air and my wife's iMac. It is very easy to use, small, and reliable. I have made 4 partitions on it for different uses. Both the WD backup and the Apple TimeMachine both work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    A MUST BUY FOR SAVING DATA & MEMORIES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected & easy to use! I have so much room on this I can put all my data from photo & tablet & a laptop & still have plenty more! Definitely recommend this! Don’t limit yourself get this one & you can save, for example, all your photographs from beginning to current & keep adding. What a perfect way to keep all your memories in 1 drive rather than some here & some there, worrying about Syncing, etc. Just plug in & store!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    fast storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast with high storage- This was plug and play with no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very good backup drive for MAC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this b/u drive. It’s pre formatted for Mac computers and has USB C connection as well as an adapter for old school USB. The price is good for 4TB of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good cost effective portable drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Decent speed and capacity. Easily portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Speeds Easy To Use Love That It Is Now Using Usb C

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a great amount of space and speed for the price. The option to use USB-C or USB-3 is very handy since I need to switch between newer and older computers often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive for the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is very easy to use and compatible with my MacBook. I like its size, it’s very compact for a terabyte! Plug and play compatibilty is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Passport Ultra is ultra great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it's supposed to do, very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed, Storage

    Rated 5 out of 5 stars

    Excellent drive for storage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great for file storage and backing up my Macbook Pro using Time Machine. It's fast, easy to use, and has worked very reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love the most about this is: 1. It has an aluminum body which just makes you feel more confident that it can survive if you were to drop it. 2. It’s completely compatible with macbooks. There’s other passports made for a pc and if you want to use it for a macbook, you have to reformat the passport so it’s compatible with MacBook which is a hassle. Plus there’s tons of memory in here so you don’t even have to worry about it running out.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still havent had any issues with it to me and my style of use its perfect and with my mac mini works amazing. Speed its great transferring large files and still fast, for my video editing and pictures amazing no complaint yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good compact drive at a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, compact, good overall value. Only knock against it has been that it doesn’t always want to eject from my Mac, especially if the computer has gone to sleep while the WD HD is connected and then after logging back in you try to eject, I often get a dialogue box that says the drive is busy and can’t be ejected, despite the fact that there is nothing being saved or opened. However it is hard to say if this is the drive or Mac OS 11.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    It does most of what it says out of the box...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, it's efficient, small so doesn't take up much real estate. The software that came with it wouldn't load on my Mac (Catalina) but no big deal for me, I'm only using it for extra storage. I have a NAS for back-ups. If you want it for backing up your Mac, you may get lucky or you may have to spend some time on the phone with tech support. Didn't test it on a windows machine so can't speak to that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had an easy to me pairing WD externals with my MacBook. I use this with Time Machine to back up my laptop and it’s always a breeze to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth WD My Passport I have purchased. Bought two My Passport for work laptops and two MP Ultra for Mac for personal use. Easy to use, no problems doing daily backups.

    I would recommend this to a friend
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