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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the ample storage capacity, ease of use, and compatibility of the My Passport Ultra for Mac 4TB External USB 3.0 Portable Hard Drive. Many appreciate its convenient size and the USB connection. Positive feedback also focuses on the drive's reliable performance and speed. The product is praised for seamlessly integrating with Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 539 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    My Passport Hard Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new iMac and wanted a new external hard drive for back ups. Have always used Western Digital ones because they have been reliable and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good speed and size in small form factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a solid portable hard drive with good read and and write speeds. The usb c makes it very convenient to use with the 2016 and later MacBook Pros. The inclusion of the adapter makes it easy to use with legacy usb a. Plenty of space for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast, easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to install. Good option for files Backup or to Store Files and images.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plattered hard drive for Mac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects quickly ample storage, no funny games. Cable is a wee bit short.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good extra external back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - got as an extra photo back up. Plug and play, reasonable speed and very portable. Like that it comes with older USB adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Little Package that packs a lot of power.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little USB-C-powered device for the MacOs. I am using a Mac Pro and this little device is my Time Machine backup device. Easy to setup and use, just plug it into the Mac and setup Time Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable for external storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive for external storage from WD. Small size and weight make it easy to carry around on business trips. Better integration with Apple’s Time Machine for backup would be great though Windows features are good ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worked as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a back up drive. Plug and play. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Simple External Drive for my MAC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this drive is already set up for MAC, it was not necessary to go through all the formatting. Just plugged it in via USB port. --the 4TB size is also nice--the cost of storage like this has is quite affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, more than I’ll ever need and bought it at a great price. Easy to use and very user friendly. WD is a brand i have used in the past and has never given me any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for files and pictures on a Macbook Pro and HP laptop. No issues with connecting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. It has more than enough space to transfer all my files from iCloud and my iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer storage was filled with videos and photos. With tis external drive storage worries are a thing of the past and its easy to use,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and easy to use. Lot of memory to save data.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, works well after about a year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this with my Mac after a older one I had failed to work. This was very easy to use and worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit my needs perfectly! Easy to download on computer, holds a TON of files and is fast! I upload to YouTube a lot so speed is a serious factor for me. This drive does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact and Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport Ultra HD is compact and sleek. I love that it is so easy to carry with me and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Awesome Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play with new MacBook. Great price for small size, speed, and storage volume.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big storage volume, tiny box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little drive. After my hard drive in my laptop crashed last year, I want everything backed up 3 ways. Im a graphic designer for film/tv and I travel a lot for work. I like this drive for its portability AND it has a USB-C port so I can connect it to my new Apple laptop without an adaptor. I partitioned it to be both my time machine back up and a storage volume for all of my old files so I don't have to keep them all on my computer.

    I would recommend this to a friend
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