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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1006 Showing 20,101-20,120 of 21,614 reviews
  • Rated 3 out of 5 stars

    basic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic protection, as a starting point for internet securiy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    never used the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used the item but its free might work well for some people

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An okay antivirus, but I opted instead for Nortan Antivirus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't use it long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like other ones like avg, spybot and the like. Preference really

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eventhough it finds the viruses, it cannot get rid of them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok i guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The webroot is ok for anyone who needs it. I use it and its working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for office lap top and seems to be OK with our needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    In dvd, really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pc doesn't have a dvd reader, I haven't been able to use it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You can visit this download page from Geek Squad to download your Protection without a disc:
      http://wbrt.io/9ra5

      Feel free to email us directly if you need any additional help:
      SocialCare@Webroot.com

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item three stars bc I have not installed it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a free product I guess its ok. I have not used it personaly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is not bad but prefer Norton features more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was part of a package deal, time will tell its worthyness

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use google chrome browser and you'll be good, you dont need this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had a virus yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how well it works only had the computer for a month

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a part of purchase. I already have Norton. Cant use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with my computer. Magically I got a virus the day it expired for free. Luckily I had a friend help me out and he mentioned this was not an uncommon occurence. Not accusing anyone of anything, but I found the timing very interesting to say the least.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 1 out of 5 stars

    Total waste and slowed my laptop big time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally took over my 2 in 1 and slowed it, locked screens, etc., etc. Removed it immediately and my great Lenovo Yoga 710 2 in 1 was back to it's wonderful self.. Don't install this, it will totally slow down your computer..

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for bringing your experience to our attention. This is not the normal experience users have with our Software. Our Support Team needs to be involved with anything relating to technical issues.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    not to familiar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just trying this software. I will send another review later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really tell about this. Haven't had occasion to get into it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent antivirus good for basic web browsing and downloads

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot