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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1007 Showing 20,121-20,140 of 21,614 reviews
  • Rated 3 out of 5 stars

    It was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I don't use it yet but I'm sure at one point I will

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly as it says. Good internet protection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just another Internet Security SW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Webroot SW for 6-months free with my computer purchase and tried it out on my computer. It is ok but just as good as any other. I think with free alternatives and the fact that Comcast gives me Norton for free I will likely switch over to that when the trial period is over.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 3 out of 5 stars

    It is an ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy sold me this and said it was better than norton.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with laptop but already had virus software so did not use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite but does the job in a great way. No complaints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what's it's for? Don't know it's was giving to me

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Stephanie, please contact our Customer Support Team and they'll be glad to answer any questions.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Kind Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nothing special, free junk they throw in with computers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am skeptical about using this product on my MacBook Air because it is basically virus proof already. I am not the biggest antivirus fan and would rather have a professional take to get virus’s out if I did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded easy was easy to use very simple and easy design to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really did not need this. I already have virus protection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Protects well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product but the only thing it pops up a lot to update.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. It has not slowed down my computer so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We don't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We subscribe to MacAfee and have it on all of our devices

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    it was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems like an extra feature and not needed, glad it was free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't got it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to get it in would be easier with a disc

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does fine for what it is supposed to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as other programs. Was a free offer with purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waiting to use on my system currently i have compoture protection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales clerk recommend this product for the laptop I purchased

    I would recommend this to a friend