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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1008 Showing 20,141-20,160 of 21,614 reviews
  • Rated 3 out of 5 stars

    Seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I.act haven't downloaded the software yet. Crossing my fingers!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant at first but decided to give it a chance.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    3 devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it covers 3 devices! Very helpful for 3 devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown valu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues have developed in 3 months, so I have no opinions yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free giveaway with IPhone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given when upgraded phone, but haven't had chance to use it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Secureanywhere Internet Security (3-device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the best job for being a basic security for the internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Recommend for those who do not want to spend a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    web root

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working fine this is the first time i have ever used it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working very well to protect my college students laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a minimally used computer, wish it renewed automatically.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product.Came free with the laptop I bought from Best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not better than any other spyware software. Its just okay !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never even installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those things that just seems "too good to be true". And it is... it was a free install disc with the purchase of my newest pc... which doesn't have a disc drive. I'm sure I can just download at trial but there's no point. I don't want bloat and spam on my computer. Thanks.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We sincerely apologize for the inconvenience you've experienced loading your Security.
      If your PC does not have a disc drive, you can use the download link provided by Best Buy:
      https://www.webroot.com/us/en/home/products/geeksquad-dl

      If you have any issues or would like any assistance, feel free to contact our Support Team directly:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but its jot the best product out there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to tell if it actually works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and I think it's working but who really knows

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only So SO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already bought into using Roboform. Hard for me to change.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was only offered 6-month protection for this product and I just don't see the point in having it installed. If you have Xfinity/Comcast - you can download Norton Security Software for FREE since you're a customer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this product and has been happy with the coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For temporary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a branded one like McAfee or Norton, but can be used

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather have a program that was a life time one buy thing

    No, I would not recommend this to a friend