Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1011 Showing 20,201-20,220 of 21,614 reviews
  • Rated 3 out of 5 stars

    Haven’t tried it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool Best Buy offers this with computers purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows computer down. Not as impressed as I had hoped.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is fine, still prefer Bitdefender over this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but gives too many messages. Prefer Microsoft Essentials.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok virus scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is ok eats up slot of system resources though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1 year and already getting notices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this on my sons laptop and already receiving notices that it is about to expire. A little confused on this one. I'll have to look more in to it but not excited that I have to spend more time researching after I just spent the time to install it. Have to have it though.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to Best Buy directly for more information on the duration of your subscription:
      Best Buy Enterprise Customer Care: 1-800-433-5778

      SocialCare@Webroot.com
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    Internet Security is important

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and this Webroot software helps you breathe a little easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice to throw this in.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome that they throw this in with purchase of a laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can do without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it on my older PC, not sure if it really helped with much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free but don't really need it with mac book products!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have a security scan, still have not set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Virus protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do an good job although I don't do much web surfing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It came with the laptol

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the laptop so that's that I never installed it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a virus within first 45 days of ownership. Highly upset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast, easy install for basic protection for computing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with a new laptop, I didn't decide to use it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used it yet but will add it soon to the tablet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Internet Security and Antivirus is a good choice.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    feel safer making purchases online

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the advice of the sales associate and purchased webroot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it. They give it away to promote it. No use

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot