Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Choose product wisely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase deleted 180+ viruses off my computer. However, it still doesn't run very fast and lags pretty bad. Don't know if it's the geek squad/web root package, or the HP computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is a lightweight solution and should not affect your system's performance.
Please reach out to our Support Team so they can investigate this further for you:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You do not get a disk you get a code. Which is a problem clause I'm gonna have new labtop . I would recommend saving the box or even taking a picture of your code and instructions
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Christea, you can use the download provided by Best Buy to install your Protection:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Feel free to email us directly if you need any further assistance:
SocialCare@Webroot.com
All the Best,
Josh P.
Digital Care Coordinator
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great antivirus but after 6 months of having it it was requesting that i renewed my subscription. I hadn’t even had the computer an entire year yet before expiration.
No, I would not recommend this to a friendAn common add-on with a new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only time I get this is because it comes along with a new computer. Useless to me, but could be useful for others. It does its job but costs too much for what little it does.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Dennis, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Regards,
Josh P.
Digital Care Coordinator
Not sure if I need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps you can skip this. Best buy professionals do not recommend this on Mac. Watch out for 6 month subscription period and auto-renewal of subscription at higher price.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot does protect against malware/viruses, please refer here to see everything that you can do with Webroot on your Mac computer: https://docs.webroot.com/us/en/home/wsa_mac_userguide/wsa_mac_userguide.htm.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software is okay because it is free. We actually had a pop up virus/malware thing the day after installing and went another direction. If you use this, have a backup.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .All requests related to malware require a review from our Advanced Malware Removal Team.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Missed malware and trojan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's probably fine for most people. I just had a backdoor that was open and an OLD trojan. They double charged me.....but.....fixed it later.
No, I would not recommend this to a friendCan't add it to my current subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got this item, I thought I could use it to extend my current Webroot subscription. Evidently, Webroot and Best Buy are two different versions that don't support each other.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Darrel, you can not merge licenses sold directly from Webroot with Best Buy subscriptions.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very hard time downloading this to my laptop tablet. It would not even let me get on main website. I was afraid to link to other devices because it was so hard to install.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're very sorry that your experience so far installing your Security has been difficult.
Our Customer Support Team is always here to assist you with all technical-related matters like this. You can reach out to them at your own convenience for assistance free of charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Internetprotect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never noticed this product. Probably not a bad thing but when paying for security, I struggle balancing these benefits.
I would recommend this to a friendBit of a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided not to use after some install headaches. It was not as easy as some others I have installed from the WEB, some aborted use of it and downloaded freeware from internet.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the issues you encountered.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.obviously not meant to.. If Best Buy wants to make a purchaser happy, we should get a CHOICE of add on so we might choose spmething more useful to the individual buying...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Best Buy Enterprise Customer Care: 1-800-433-5778
Not as expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize that this was included on the purchase of my iPad, but I was happy it did. However, I was unable to load it. I tried various times with no success.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Vicky, please reach out to our Customer Support Team at your earliest convenience for help.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this security software just because i wanted to try it. After a week i decided to go back to MacAfee. I have been using McAfee for awhile and like it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We appreciate your feedback. Please reach out to us directly.
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
Don't use it, for reasons below.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came for free with the computer that i bought (you can read my really great review of that computer). I work in a very complicated industry where computer security is very much controlled, and have a brother that manages computer security for nuclear weapons. Both my company and my brother have strong opinions on what to use on personal computers for security. I use their suggestion. I will not use this product, although for all I know, it might be enough for other home users. I'd think about it though.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Mark, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Stick with Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why add more protection when you have an outstanding application from Microsoft. If you want added protection, there are plenty of free alternatives like AVAST.
No, I would not recommend this to a friendAverage Security Package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot security is functional, but there are better products available. This was included for free with the purchase of my Surface Book. I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
I didnt use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt bother installing this because it only lasts for a certain period of time. On my previous laptop, I did install it and i kept getting annoying notifications.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Firebender, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Best Regards,
Josh P.
Digital Care Coordinator
Couldn't get it to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure why but I never could get it to install. I got the software with the purchase of a new laptop and was unable to get it to install so I just bought Norton.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We deeply apologize for the issues you had installing your Security, Damion.
Our Award-winning U.S. based Support Team will be happy to remotely install it for you free of charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was kind of hard to install on my surface pro but that was just because I had to update it and the webroot wouldn't load took forever but otherwise it was good
I would recommend this to a friendBrand response from WebrootTeam
Posted .Clint, please keep our Support Team's contact information easily accessible for your convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator