Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Expired within the same week i had it installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had got this particular item because one of the guys from Geek Squad said this item is faster than kapersky Internet Security. This is one of the original Best Buy team members that lied to me and said that the web root Internet Security can add on to the Kaperskey Internet Security that I got from Geek Squad. when I installed it on my phone and my computer within the same week it told me I had to get a new subscription when it was good for three months.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Best Buy subscriptions begin on the date of activation (purchase). This means that the days will have begun to count down before you installed the Software on your Computer.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Undecided
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been using it for very long so not sure of its protection as of yet. I was doing some banking and a pop up showed saying I had a virus??
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Stacey, the pop up you encountered is not an actual virus. You should never contact any phone number that appears on your screen.
Instead, please make sure our Support Team is your first point of contact for all threat related matters. We highly recommend saving this information for your convenience moving forward.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad antivirus for being free with the purchase but it's not the best neither still gives you some what of protection
No, I would not recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My personal opinion is that I could get a free antivirus software such as avast or McAfee. Although it came with my laptop I still prefer avast.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Justin, we apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Throwing in additional software that is not needed is well not needed. Thanks but no thanks. Definitely not needed for my cell phone purchase.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
RBALLO
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST USE AVAST ONLINE FOR FREE, BETTER PROTECTION NOT BAD AS LONG AS ITS FREE BUT WOULD NOT PAY FOR IT
No, I would not recommend this to a friendFree security software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product came with our laptop as a 6 month trial use. It is much more than I need, so I doubt I will be renewing when the free trial expires.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Chris, selling Software as a subscription-based service is a regular practice in the Security Industry.
Please feel free to reach out to us directly if you have any other questions or concerns:
SocialCare@Webroot.com
-Webroot Community Support-
Don’t waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They give you the product for free that should tell you something get it ??????? You’ll use the product for six months and then they will hound you to upgrade and I mean they will hound you and not let you go . In short you don’t need this with Apple products have use them for Apple products for years and never had a problem and I have seven computers not once have I ever had a problem .... you have been warned take my advice
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for providing your feedback, we take all comments into consideration as we develop our products. Apple products are becoming an increasingly popular target for malware so it is a good idea to protect your machines. If there is anything we can help you with please let us know via our support channel: https://www.webroot.com/us/en/support/support-home.
Sincerely, Webroot Community Support Team
Ok at best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel like Webroot is really catching anything. My Malwarebytes 3.0 seems to catch more than anything I've used on the market so far.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sean, SecureAnywhere does not scan for cookies as we do not find them to be a danger to your Security. Having different results when using another solution is to be expected.
If you'd like to have your System manually reviewed by our Team, please let them know and they'll be happy to do this for you.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
- Cons mentioned:Subscription length
not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The free antiviruses work just as well. You have to pay for this after the subscription is over.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
NOT THE BEST CHOICE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot Internet Security + Antivirus 2018 (3-Device) (1-Year Subscription) - Android|Mac|Windows|iOS YOUR LAST CHOICE
No, I would not recommend this to a friendnot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this "free" program that came with the computer as soon as I turned the computer on. I immediately got a virus. It shut the computer down. Had to call Dell to remove the virus as I couldn't do a thing on it. I ran a virus scan and attempted to go back on the internet and bam....another virus. Removed the virus myself, removed the program, and installed a program that was recommended by another company. No issues since.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The scenario you're describing does not sound like a Virus, but instead a popup that is redirecting your browser. You can rest assured that this isn't an actual infection, but our Team still needs to review your System to remediate any malicious software.
Please reach out to them at your convenience for assistance completely free of charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Not woth the price paid for this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton brand product is less expensive when purchased on sale and can usually find for around 20 dollars around black Friday.
No, I would not recommend this to a friendantivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a brand new Mac Pro and ever since this has been installed, everyday it says I have a virus and this is from day 1.
No, I would not recommend this to a friendNot sure if this is such a good antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer doesnt recognize this program as an antivirus, it always tells me i have no protection which i dnt understand
No, I would not recommend this to a friendSo so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They offer this for free at Best Buy but expires after 6 months. Afterward, it costs a lot to purchase the coverage for the whole year.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Subscription-based payment plans are a regular practice in the Security Industry. Feel free to reach out to Best Buy directly with any questions.
Best Buy Enterprise Customer Care: 1-800-433-5778
Warm Regards,
Josh P.
Digital Care Coordinator
Visus protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for how this get install since it a blank disc inside and it seem not to work or so on computer after following the directions
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Way to expensive on renewals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but the automatic renewal is awful. I tried to call and get it removed from my contract and it didn’t happen
No, I would not recommend this to a friendWindows has better programs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Granted, the item is free with the purchase of the laptop but it's not worth installing. It's not a bad product, just unnecessary.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
I’m happy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for one day and it didn’t work because some one hacked into our computer not good at all
No, I would not recommend this to a friend