Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
didn't care for it at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the code was ripped into and half was stuck to the case. had to wet it down to read it. and am unable to use to any other devises.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please provide the serial number beginning with WBR to our Support Team. They will be able to assist you in covering all of your devices.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Useless product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No known benefit from this product after a year's use. I did not renew my subscription.....
No, I would not recommend this to a friendDoes it do anything?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does it do anything? I dunno. I installed it, but it doesn't give me any notifications. I have no idea if it actually is working
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .There is a great article on the Webroot Community that addresses your concern:
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121. Please take a look and let us know if you have any additional questions.
Sincerely, Webroot Community Support Team
- Cons mentioned:Compatibility
Mccafee is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like webroot if you are a cox customer because it always causes problems with Mc Cafee.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is designed to let other security solutions engage first with threats. If you encounter issues, please let us know:
SocialCare@Webroot.com
Regards,
Josh P.
Digital Care Coordinator
Never got to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sticker was so stuck to the cd where you get the code that I couldn't read the numbers on it and never got to use it
No, I would not recommend this to a friendTo complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not hard to open an account on lap top, but almost impossible to add to IPAD, Geek Squad no help,went in twice to Best Buy no help.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear of the trouble you've had.
You can install our SecureWeb Browser from the app store for free:
https://itunes.apple.com/us/app/webroot-secureweb-browser/id460986853?mt=8
Please feel free to reach out to our Technical Support Team for outstanding Customer Support:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Sticker does not come off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.while trying to remove the sticker to get my number to input I’m computer the whole thing came off. I no longer have a number to download on my computer. Tried calling several times. Very long hold times and when someone picked up they were from another country so I could not understand him at all. Will be going back to Best Buy and down loading one on line. Not worth the $50 I shelled out.
No, I would not recommend this to a friend- Cons mentioned:Subscription length
Complete waste
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Froze my pc, useless overall, plus asks for subscription on top
No, I would not recommend this to a friend Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t use the computer a lot it might be good. But I’ve still had virus problems where I had to go to eek squad
No, I would not recommend this to a friendNever have time to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never find time to install and with Apple technologies and firewalls, I really found no urgent need. *Would use for PC laptops, etc!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Bill, we do sincerely apologize for any inconvenience.
Best Buy can assist you with installation:
Best Buy Enterprise Customer Care: 1-800-433-5778
Please feel free to reach out to our Technical Support Team directly for remote assistance as well. They will be able to secure your Apple device in just a few minutes completely free of charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
- Cons mentioned:Slows down computer
Disgusting product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software is terrible and it slows down my computer. I hear that it puts viruses in your OS!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
I don't know much about it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked up reviews of this antivirus, and it didn't look like it rates well at all when compared to free or inexpensive alternatives.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Peter, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
This are not a good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is not a good product to have, thats why best buy give it for free is you buy a computer or cell phone. Not a good product.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Regards,
Josh P.
Digital Care Coordinator
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have gotten this free with previous computer purchases. I have not found it to find everything that Norton and Malwarebytes does.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
- Pros mentioned:Free
Can't figure it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it free with my iPad and another with my lab top and I can't figure how to install it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nicky, please contact our Support Team and they'll be happy to assist with installing your Protection.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
- Pros mentioned:Protection
Set up for attack!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New computer! New virus trying to add this protective software to my new Laptop.
No, I would not recommend this to a friend Waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this for free with a laptop purchase. Never used it because I opted for a brand name antivirus software
No, I would not recommend this to a friend- Pros mentioned:Free
I GOT IT FOR FREE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy anything in Best Buy and they'll give you this anti-virus for free! Such generosity.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with my new computer purchase. Wasn't impressed and doesn't rank well compared to other brands --- went back to Kaspersky.
No, I would not recommend this to a friendBetter than nothing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why they even offer because all they want after few months pay and renew. So I just delete it.
No, I would not recommend this to a friend