Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Slows down computer
Stick to windows 10 default and commmon sense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software slows down your computer and is not much better than windows 10 default.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're very sorry to hear of the first experience you had with your Security.
Performance issues that begin immediately after installation need to be reviewed by our Technical Support Team directly. This is a service that we offer to all users completely free of charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Virus software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install this product don't like being free for a while then having to pay for it ya pay enough money for the laptop
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Security is sold as a subscription service which is a common practice in the Security Industry today. We apologize for any inconvenience.
-Webroot Community Support-
difficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had problems installing the software so gave it away. got it free from BB because of a computer purchase anyways.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Webroot
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this anti-virus program and got it home to install into my computer, the codes would not work at all. I had tried several times with no success. I felt that I had just thrown my money away. I had to go online and purchase a different program and that one installed into my computer without any issues.
No, I would not recommend this to a friendNot as good as others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel web root is not as good as others I have used. I get so many warnings and it has affected other programs.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too sure about this protection. The process was more complex than necessary and I'm not even sure it was installed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Betty, we do sincerely apologize for any confusion you've had.
Our Award-winning U.S. based Support Team can address any concerns or questions you have. Feel free to reach out to them directly at your own convenience:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not good on windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After setting up my new HP and loading the webroot protection I thought my computer was safe. I got a site come up I couldn't get out of and said to notify Microsoft immediately. They did a diagnostic and found 680 viruses and found that my protection was only about covering at 12%. I was very concerned and asked what would work on windows 10. Ended up buying a different virus protection.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .These messages are not from Microsoft and are completely illegitimate. Learn more here:
http://wbrt.io/6qr9
You should never contact any phone number associated with these messages as they will directly lie to lure you into their scam.
Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Mediocre security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an okay security since it's free I'd recommend using till you can get a better security software
No, I would not recommend this to a friendIt was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oddly enough it was free for a mac - not sure it was needed and didn't install it. But I'll enjoy the review points.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Infections on Mac have become just as common as Windows infections in recent years.
In addition, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Regards,
Josh P.
Digital Care Coordinator
- Pros mentioned:Free
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the short free session and went back to our normally protection.
No, I would not recommend this to a friend Not the best out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried using this on 3 different laptops and each time it lags the computer down so bad that I have had to turn it off to do anything. I have even had to reboot just to get it to stop lagging my current laptop several times before I uninstalled it and stopped using it. I will never use this again. I will just stick with using Windows Defender which works just fine for what I have needed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you encountered with performance after Installation.
Webroot SecureAnywhere is the lightest complete security solution in the Industry.
Please reach out to our Support Team directly if you are having issues with speed after Installation: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
- Pros mentioned:Free
No need for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Macbookair does not need any antivirus. This a free option bestbuy gives you.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .In the past 10 years, threats on Macs have become increasingly more popular. Having a security to protect against the infections is crucial. Please view this article for a complete overview:
https://www.intego.com/mac-security-blog/10-years-of-mac-malware-how-os-x-threats-have-evolved/
SocialCare@Webroot.com
-Webroot Community Support-
i purchased end of june, i instll on 2nd computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i get an email telling me my web root expired in july before haveing it 1 month? why i purchased extended for a yr
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to Best Buy directly to address the discrepancy with your subscription.
Best Buy Enterprise Customer Care: 1-800-433-5778
Best Regards,
Josh P.
Digital Care Coordinator
Came with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free for one year then you have to pay a subscription. Decided to not install. I was not told it was not free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Added overhead to overall system performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not very useful if you are careful with what you are doing browsing internet.
No, I would not recommend this to a friendI hate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now that this has expired, I have not been able to remove it from the computer...pops up all the time.
No, I would not recommend this to a friendDid not ask for this item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given this product when I renewed my service contract with the Geek Squad. I have Norton and will not use this
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
- Cons mentioned:Slows down computer
slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a application to slow down your computer! I don't recommend it.
No, I would not recommend this to a friend Not So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting more virus and malware entries on to my computer than I ever had with my prior anti-virus software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
Was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with the purchase of a new computer but did not use since I already have a very good anti virus.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for your feedback, we generally prefer that you review the product itself as opposed to reviewing the fact you received a free trial.