Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Not Great Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I began to install this program on my computer but it crashed several times before installing.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The crashes you experienced may be completely unrelated.
Please reach out to our Support Team directly to further investigate this issue for you:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
it's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still use my old software. this is a decent product but really no different than anything else.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
I haven't install it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not install it because my computer already has Mcafee installed free for a year.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
I don't use this software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They gave me a free subscription for 6mo. I did not install it because I use Microsoft Defender.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere is consistently rated against the top competitors in the industry.
Please view the following site for a side-by-side comparison of SecureAnywhere vs. Windows Defender:
https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_Microsoft_report.pdf
renewal process is not easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is difficult to renew. Use the online renewal, don't go into a store and buy a new version.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for the difficulty you've had, Neil.
If you purchase a retail copy from the store, follow these steps to activate your new code in seconds.
1. Open the Webroot program and click the gear icon next to "My Account" at the bottom right.
2. Enter your keycode in the field provided under "Activate a new keycode” and click "Activate."
3. If a scan starts automatically, allow the scan to complete.
SocialCare@Webroot.com
-Webroot Community Support-
This was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They gave this to me. I never installed it. Give me my 25 reward points. Thanks.
No, I would not recommend this to a friendForced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only use it because it came with PC purchase. It is also ridiculous they make you put a credit card on file for auto renew, and you have to call and cancel auto renew. Absolutely ridiculous and a ploy to garner subscription costs from users that forget to call and cancel or that don't read the fine print.
No, I would not recommend this to a friendCame free with my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came free with my laptop. I don't need it because I have other software already installed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
-Webroot Community Support-
It is junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This security program is a big pain. I do not recommend this program for your computer when trying to access the security code on the package the tape peeled off a lot of the numbers and alphabet Numbers on the package. This program should have been installed by the geek squad before they gave me the computer. I do not recommend this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do sincerely apologize for any inconvenience.
Please reach out to Best Buy directly to acquire your full keycode for activation:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Came with iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed it as I already subscribe to Norton. It's probably better than CATS.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
A zero would be more accurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want viruses, use this product, there is a reason they give it to you for free when you buy a computer. If you don't want viruses, stay away from social media websites, they are hot beds for virus infections. If you want something that works, use AVG. Been using the free version for 10 years now and never had a single virus.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
All threat-related issues or concerns should be reviewed by our Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several times to down the security software, it keeps telling me it's invalid.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jack, please reach out to Best Buy directly for assistance with your keycode.
Best Buy Enterprise Customer Care: 1-800-433-5778
SocialCare@Webroot.com
-Webroot Community Support-
- Cons mentioned:Compatibility
Dont use this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use this product if you use in build windows defender
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently against the top competitors in the industry.
Please view the following site for a side-by-side comparison of SecureAnywhere vs. Windows Defender:
https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_Microsoft_report.pdf
It almost root worm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Site on package is invalid. Lots of false positives. I recycle them now on way out of store
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to Best Buy directly for assistance with your subscription:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Better products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an add in for myoc purchase otherwise I wouldnt have even bought it
No, I would not recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure that this product installed correctly. I don't get any notifications
I would recommend this to a friend- Pros mentioned:Free
didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Mac and didn't need it, claimed it was free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Best Regards,
Josh P.
Digital Care Coordinator
This product could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of room for improvement with this product. Uses a lot of memory as well.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is designed to be the most lightweight security solution. Please loop in our Support Team if you are experiencing high memory usage when using SecureAnywhere.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
Josh P.
Digital Care Coordinator
really don't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure why they give this for free when u purchase a Mac. Another gift would be way better
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
- Cons mentioned:Compatibility
I will be honest about this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with our laptops! Had No use for it
No, I would not recommend this to a friend