Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Unable to tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are common site that I need to go one but the webroot blocks it.
No, I would not recommend this to a friendSlow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really works but slows computer down to much would do better in higher end machine
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .George, please contact our Technical Support Team if you're experiencing performance issues.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
Josh P.
Digital Care Coordinator
They make you take it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work in IT. We buy macs at best buy because they price match all the other big vendors and we can get devices locally. Despite me telling the blue shirt I didn't want this, he scanned it and put it in my bag. Now my best buy account keeps emailing me to activate it. No, thank you! Again, I say, no, thank you!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i didn't install on computer ..wasnt sure if it was just for internet or whole computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
For PC only
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t work with apple according from BB geek squad
No, I would not recommend this to a friendpurchased this June 12th 2017
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very upset I purchased this June 12th 2017, signed up for a year coverage, it was canceled after 6months stating for me to renew again and pay .. very angry just looked up my receipt I had 6 months left after I paid a year for 5 devices with kaspersky.. very upset with webroot for premature canceling my coverage.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience, and recommend that you call our sales team at 1-866-612-4268 for further assistance.
Sincerely, Webroot Community Support Team
Didn't load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The key we were given didn't work, so we weren't able to set it up on our new laptop. Not sure that's a bad thing, because this was just supposed to be good for six months. Anyway, it was free, so we got what we paid for. On the other hand, our Internet provider supplies antivirus software for free, so we're using that instead.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do sincerely apologize for any inconvenience you've experienced.
It's best to contact Best Buy directly to ensure you receive all of the promotions you were offered:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Not my choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed this on my old computer. I replaced it. I didn't realize we had been charged for it until I got the receipt for the 2-year Geek Squad contract e-mailed to us. I couldn't seem to circumvent the blockages the system didn't deem as allowable. So I replaced it with the FREE Norton we get through Century Link.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any inconvenience.
Please reach out to Best Buy directly: Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Can get it for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok but if you don’t install it what a pia they are about reminding you.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Ok for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has its pros and cons. On a non secure internet connection it is pretty useless.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Almost all infections are acquired through unsafe online browsing. In addition, Webroot will store 1000 of the most common offline definitions on your computer to protect you while offline.
SocialCare@Webroot.com
-Webroot Community Support-
Not needed on Apple Computers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed on Apple Computers. Also, when downloaded, adware was also downloaded.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere does not install any Adware or Malicious Software to our user's Systems.
Infections on Apple Computers is increasing. A whopping 700 million separate instances of Windows malware were recorded in Q1 of 2017 alone. Read more: http://www.which.co.uk/news/2017/06/malware-on-mac-is-increasing-mcafee-report-claims
Regards,
Josh P.
Digital Care Coordinator
Don't bother with this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something more practical would be a better freebee to add to a purchase of a computer. Maybe a free wireless mouse. There are much better security software programs out there. You get what you pay for. Don't rely on this stuff. This garbage certainly had no impact on the decision to make my computer purchase.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
WEBROOT
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth it. use PC Matic!! This is junk, poor quality
No, I would not recommend this to a friendComplimentary Antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use complimentary antivirus due to the fact already have other antivirus
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We strongly recommend to only review Software that you've used and had an extended experience with so that readers can have an accurate description when evaluating a Product.
All the Best,
Josh P.
Digital Care Coordinator
its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the initial trial free subscription ran out quickly and i was to cheap to renew it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Sales Team will be happy to ensure you receive the best deal possible when renewing.
Sales Number: 1-866-612-4268 M-F 7am−8pm MT
SocialCare@Webroot.com
-Webroot Community Support-
Antivirus..... ugh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is there anything positive that can actually be said?
I would recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe go with different one, there are a few better options out there.
No, I would not recommend this to a friend- Pros mentioned:Free
Not aure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with my MacBook Pro but never installed it
I would recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Didn't like it not much removing threats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think AVG is better then this one as it's looks like basic compare to AVG
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
spyware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.having this is alwyas good.. didnt know what i bought came with 6 months for FREE
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for giving us your feedback, Sammy.
If there is anything we can do to give you a 4-5 star experience, let us know. We're happy to help.
SocialCare@Webroot.com
Regards,
Josh P.
Digital Care Coordinator