Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Tricks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a trial. Subscription service later. Don't really need it for my apple.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Security is sold as a subscription based service, a common practice in the Security Industry to ensure there is no lapse in protection for any user.
-Webroot Community Support-
Security
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice service product used for computer and family like
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not very good. PC Matin is much better and covers 5 devices.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We appreciate your feedback.
Webroot is designed to be the most lightweight and unintrusive security solution.
Cheers,
Josh P.
Digital Care Coordinator
cant even install it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know wont download product isnt worth a darn either is this review
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users. PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572 Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720 If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process. Support: https://www.webrootanywhere.com/servicewelcome.asp
This product is ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with this product. Probably won’t get it again
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WebRoot software is useless IMHO. There are far better programs available.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t get why they give this for free with most purchases. It’s useless
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Frank, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
It doesn't really get the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good unless you are running high specs.... it kinda slows down your browser
I would recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is the most lightweight security solution.
Please reach out to our Support Team directly if you experience any issues with performance after installing: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't catch a virus on my laptop even with real time protection
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly haven't use this product because I already have an antivirus.
I would recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Did Not Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave a Fair rating - did not installed - Would've like other free item !! -
I would recommend this to a friendBrand response from WebrootTeam
Posted .We strongly recommend to only review Software that you've used and had an extended experience with so that readers can have an accurate description when evaluating a Product.
All the Best,
Josh P.
Digital Care Coordinator
Adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does adequate work. Very hard to uninstall and replace with different software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any inconvenience.
For issues uninstalling, please reach out to our Technical Support Team directly for help:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this for free with purchase and to be honest it went in the garbage.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Beans, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My child used this and seemed ok. Not worth spending too much on.
I would recommend this to a friendHaven’t installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free product add on, don’t need it. I don’t even know if it works
No, I would not recommend this to a friendNot my choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer Macafee or Norton.. feel safer and better customer service
No, I would not recommend this to a friendNever again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying Webroot in store, I twice had to get Geek Squad to remotely install it on my desktop & laptop because on both occasions I was unable to get past the "purchase online" page I repeatedly was sent to, regardless of efforts to bypass it. Next time I get a security system, it will not be Webroot.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Bobby, if you purchase a new subscription you have to activate the new keycode using these steps:
1. Open the Webroot program and click the gear icon next to "My Account" at the bottom right.
2. Enter your keycode in the field provided under "Activate a new keycode” and click "Activate."
Our Award-winning Support Team is also always glad to help completely free of charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Only covers few months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good software until it expires months before it’s supposed to do
No, I would not recommend this to a friendits free and the bug you NON STOP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was free with my laptop purchase I already have virus protection, and despite asking them to stop I received non stop emails sometimes as many as 6 a day to use the product, geek squad emails, and advertising I hate this non stop, un stoppable, on slaught of emails for something that was worthless to me
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear you haven't enjoyed your experience.
Please contact Best Buy to address this for you:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Didn’t like much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it much, unfortunately not that intuitive to work.
No, I would not recommend this to a friend