Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not need for Windows10 you give this away but you cant use program
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is fully compatible with Windows 10. Please reach out to our Support Team if you need any assistance with activating your Protection.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Eh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have seen others better. Don’t know if I like or hate
I would recommend this to a friendHard to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for devices but too many prompts to follow to install.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Charley, all you need to install is your keycode and the download link:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Our Award-winning U.S. Team is always available to assist you as well:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
ok for what its worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not to bad its not really for me though i prefer avg malewarebytes
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for sharing your feedback with us, Phillip! We really do appreciate it.
We're eager to hear what feedback you have on how we can improve your experience: SocialCare@Webroot.com
Warm Regards,
Josh P.
Digital Care Coordinator
fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not installed this, got it because it was part of a package
I would recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Not reliable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the performance. Very scetchy im my opinion.
I would recommend this to a friendOnly OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free subscription is only for six months. Should be for at least a year.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .That is correct. Selling Software as a subscription-based service is a regular practice in the Security Industry.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Have not reinstalled this software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a difficult time installing this software, as it would not boot up.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the issues you've had installing your Security, Sammy.
You can reach out to our Support Team directly for additional assistance completely free of charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Webroot SecureAnyware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a free offer when I bought my HP computer. I set my computer up which has McAfee installed for a month. I read online comments and decided there were too many negatives and I won't install it. I've been using free software as long as I've owned computers and never have had a problem.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Warm Regards,
Josh P.
Digital Care Coordinator
Don't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interrupts my trusted sites. Other than that I guess it does its' job.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely appreciate your feedback, Jackie.
You can submit a Change Request for any website you trust here:
https://www.brightcloud.com/tools/change-request-url-categorization.php
-Webroot Community Support-
no disc.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had known there wasn't a disc I wouldn't have bought this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do sincerely apologize for any inconvenience you've experienced, David.
You can use the download link provided directly from Best Buy to install in just a few minutes:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Never got to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The code never worked, I tried several attempt, waste of money
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Lenovo - slow loading, contrary to reviews.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even tho' price was good, I would rather pay more for better quality.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have liked more if this product had been set up for me.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Didn't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use Webroot. Came with desktop. I have my own virus protection.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Shiv, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Included with laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was included with the laptop I purchased. I'm not a fan.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Just a promo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would use this if it was for a year, and not just a few months.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Subscription-based payment plans are a regular practice in the Security Industry. Feel free to reach out to Best Buy directly with any questions about your Protection.
Best Buy Enterprise Customer Care: 1-800-433-5778
Warm Regards,
Josh P.
Digital Care Coordinator
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System became very slow actually. I think this software is heavy one.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is the most lightweight solution available due to the fact that everything is stored in the Cloud, meaning there is no need for daily definition updates on your System.
Please reach out to our Technical Support Team directly if you experienced performance issues after installation. They will be able to further diagnose the issue for you completely free of charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need this software. Already covered by a competing provider..
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this when I purchased my mac. May hold on to it and use later
I would recommend this to a friendBrand response from WebrootTeam
Posted .Do keep in mind that retail subscriptions begin counting down days on the date of purchase, Dan.
Please reach out to Best Buy directly for further assistance.
Best Buy Enterprise Customer Care: 1-800-433-5778
Best Regards,
Josh P.
Digital Care Coordinator