Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Doesn't function as stated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software slowed down my computer in my opinion. Removed the software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the issues you've had.
Our U.S. based Technical Support Team can further diagnose any performance issues for free
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not as efficient as my previous software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with interference with my apps that I require for banking
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Award-winning Support Team is here to help if you experience any interference with the Software you use.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
Josh P.
Digital Care Coordinator
Not worth the time and effort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would get a better antivirus product... cant recommend.
No, I would not recommend this to a friendDidn't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for 3 items. Already had 2. What am I to do with the other one?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to Best Buy directly if you need any additional assistance:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Won't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had webroot products before and wasn't happy with them.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback, and sorry to hear that you were not happy with our product. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Not recomendable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t trust this antivirus.I tried to download and install on my computer.My computers get Trojans at the time immediately I call to support number and they tried to charge me $200 Two hundred dollars supostofy to fix my computer when I dint do anything wrong about it.
No, I would not recommend this to a friendjust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not the best ,not sure if it is as good as some of the others
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. If you would like to provide further feedback or request assistance we recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Webroot Online Team
Came free with my computer...but no, no, no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this software in the past which resulted in near catastrophic failure. The program seems to run, like a root kit, right after the BIOS fires up on boot. When it fails you lose access the operating system. Many hours to reset computer. I advise not using this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
summary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too many ads too little information no need. online install better
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do not display any advertisements other than relevant status updates of your Protection through in-product messaging.
SocialCare@Webroot.com
-Webroot Community Support-
Annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a surface pro. but would never accept the activation code when I was trying to set-up and install Webroot. I wasn't looking for another "project"....fortunately, I already had a license available from a already owned securty software and I was successful using that.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp and one of our agents will be happy to assist you further.
Webroot Online Team
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did it’s job but I don’t think I can call it a leader
No, I would not recommend this to a friendNot very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This antivirus software is ok but not very dependable
No, I would not recommend this to a friendOk for mac, pc not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made no issues on our iMac but slowed my pc laptop down severely
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You should not encounter any performance issues after installing your Protection on your PC, Jack.
Please reach out to our Support Team directly for assistance.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Regards,
Josh P.
Digital Care Coordinator
Seems okay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But the PC did come with Windows 10 which has defender and built in protection so i didn't install this. If you are going to get antivirus software get nortons, although nortons can be a pain. There is also free software (panda antivirus) and Malware bytes for free. Just google those.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get something else, this is not s great anti virus program
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Dont know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know why i even received this program with my purchase.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Did not use this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how it works. I am using Defender on my Windows 10.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Mike, SecureAnywhere is a complete security solution, including an intelligent firewall and real-time shields that you won't find with Windows Defender.
Please don't hesitate to reach out to our Support Team and they'll be glad to assist you.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is not as good as Norton. It has messed my computer up.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Phillip, please contact our Technical Support Team ASAP for assistance.
A representative from our U.S. Headquarters will be glad to investigate any issues you're having.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Regards,
Josh P.
Digital Care Coordinator
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I probably wouldn't spend any more money than free on this
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition in regards to journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Sincerely, Webroot Community Support Team
I don't like any software like this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like any software for security , I think Mac no need it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Steven, please keep in mind that Mac specific threats become more common each year that passes: https://www.webroot.com/blog/2015/10/02/history-of-mac-malware/
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp