Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
doing its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to be working.. Getting notices that it blacking virfus
I would recommend this to a friendBrand response from WebrootTeam
Posted .We want to do everything we can to make your experience better than just 2 stars, Tommy.
Our Award-winning U.S. based Support Team can always be reached to address any virus concerns: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Difficult for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not compatible at all with my computer.difficult
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Award-winning U.S. Support Team is always available to help completely free of charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
I hope the second one is better than the first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the first one would not work I have changed to nortom
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Another Guarding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love free enterprise, but I prefer to stick to the standards.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok dont care much for it at all will not get it again
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Heidi, we would like to hear all of your feedback in regards to the experience you had. Please send us an email directly at your convenience.
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
web security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Web root came free with the laptop works well for the price
I would recommend this to a friendBrand response from WebrootTeam
Posted .If there is anything we can do to improve your experience, please don't hesitate to let us know.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
It's Anti-Virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing really special or adverse about this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is suppose to half the time. Works..........
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We pride our Security on protecting our users all of the time.
Please contact our Support Team if you experience any issues or have any concerns to be addressed.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
it's ok to use, but not the full version.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well, it's not the full version, so I don't like it at all.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Selling Software as a subscription-based service is a regular practice in the Security Industry. You can rest assured that you are running the full version of SecureAnywhere as your Protection.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
default software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to have choices, one of them being like when I start the software since I bought, how 'bout that geek squad, most the time member like me already have the software activated and is not over yet, but here come GS and start the software before you even exit the store.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any inconvenience you've experienced.
Please reach out to Best Buy directly to address these concerns:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not the best but ok to a limit. Need more protection
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is a lightweight and complete security solution. In addition, SecureAnywhere has been given the Editors' Choice by PC Magazine while consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Any threat related inquiries or concerns should be addressed by our Advanced Malware Removal Team.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
security soft ware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not like so went back to what I have been using before
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize that you did not have a favorable first experience with our Software, Suzy.
Technical support is included with all of our subscriptions for no additional charge. Let our Award-winning U.S. based Support Team address any threat related issues or concerns for you:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Had to buy some kind of security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the security Best Buy sell with there electronics
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our Award-winning U.S. Support Team if you need any assistance:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 10 has its own Antivirus so I decided to not use it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Seems iffy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I tried to install it, a pop up came on screen saying I had to call this number. I did, and someone with a thick accent started asking me questions that I felt weren't pertinent to the installation, so I hung up. It still isn't installed.
No, I would not recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not very helpful this security cd will not very helpful
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Alia, you can always contact our Customer Support Team to assist you with your Protection.
Please save this information for your convenience in the future.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Not worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hustle to install and uninstall in new update of osx
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any inconvenience.
In some instances, one of our Support Technicians will need to manually uninstall using the Terminal. This is a very quick and straightforward process that they can complete in a few minutes.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was fine. I installed web root on my computer and it crashed!! I uninstalled it but now I'm having the same issues. It was supposed to be supported by geek squad and it's not. Now I can't use my computer and I have precious files that I need. Thanks!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Anthony, please reach out to our Technical Support Team at your earliest convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Came free with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More useful had I bought a windows based platform.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Viruses are always written for a specific platform. A virus written for Windows can only run on a Windows machine. Now consider that the aim of a computer virus is to spread to as many other machines as possible, much like the common cold spreads through the population when we hit winter. Attackers are obviously going to most often target the platform that the majority of people use in order to get the best return from their attack. And that platform happens to be Windows. Mac systems do still have vulnerabilities, however they are not exploited as often as Windows is. That being said, there are plenty of threats designed for the MacOS, and that's where Webroot will be valuable to you as a Mac user.
Software not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My desktop came with antivirus software already loaded.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Bill, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Best Regards,
Josh P.
Digital Care Coordinator