Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with the computer purchase. Don't need or use it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Qdont like Webroot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this on my other computer and it was not the best. Still got virus and malware. They give you a 3 month trial with a new computer but don't waste your time. Go to the web and do some research and find the right program for you. There are some excellent ones out there.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Maya, any threat-related inquiries need to be reviewed by our Advanced Malware Removal Team directly. This service is free to all users that have an active subscription with us.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hold too much space. I would not recommend to others.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .SecureAnywhere is the most lightweight solution and should only occupy 780 KiloBytes.
Please reach out to our Customer Support Team if you're having issues and they'll be happy to look into the issue further for you.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Don't really work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not detect spyware on my laptop, desktop &cell
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .All concerns related to malware on your Computer need to be reviewed by our Advanced Malware Removal Team.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
not complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this antivirus is not complete or scan the malware !!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .SecureAnywhere is a complete and lightweight security solution.
Please reach out to our Technical Support Team directly to address any issues or concerns.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Ok for PC not Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it slows things down more than it helps...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Bill, don't hesitate to loop in our Customer Support Team to look into this further for you.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could be a little more user friendly ...............
I would recommend this to a friendBrand response from WebrootTeam
Posted .We appreciate your feedback, Spencer!
Please email us directly with additional information:
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
Unnecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with the purchase of a new computer. It's OK.
No, I would not recommend this to a friendSecurity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our IT specialist recommends us not using this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Trish, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent and it does its job, but Norton is still better!
I would recommend this to a friendBrand response from WebrootTeam
Posted .We appreciate your feedback.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Webroot is just a mental thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does Webroot really work? I don't think so. TINSTAFLIA
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
works alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is still running really slow with new upload.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you encountered with performance after Installation.
Webroot SecureAnywhere is the lightest complete security solution in the Industry.
Please reach out to our Support Team directly if you are having issues with speed after Installation: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Virus Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this free with the computer, can't say much.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
I got it for free!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It got it for free when I purchase my Mac laptop .
I would recommend this to a friendBrand response from WebrootTeam
Posted .Let us know if we can help improve your experience in any way!
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
followed instructions for online - didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning to store for help, package directions bad
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Lori, our U.S. based Customer Support Team is standing by to assist you at your convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Regards,
Josh P.
Digital Care Coordinator
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We didnt need it...................................
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Kris, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Regards,
Josh P.
Digital Care Coordinator
Average performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is not even close to Kaspersky or Norton!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Warm Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt stop any viruses. Not a good program to have
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Our Advanced Malware Removal Team should be involved for any manual remediation:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Hard to download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoped up for nothing...it took too long to download!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do apologize for any issues you encountered while trying to download your Security.
As long as you have your keycode, just download and run the installer provided by Best Buy:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please don't hesitate to reach out to me directly if you need any additional assistance.
SocialCare@Webroot.com
-Webroot Community Support-
Don't waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 10 Defender and Firewall do everything you will need to protect your computer already. This software is very suspect, particularly with all the follow up requests from Best Buy to install it on my system. Makes me believe it's some sort of malware.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Please reach out to Best Buy directly to address the follow-up requests, Mikey.
Best Buy Enterprise Customer Care: 1-800-433-5778
Best Regards,
Josh P.
Digital Care Coordinator