Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Don’t buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not crazy about Webroot! I had a tech guy tell me it locked up my computer when I didn’t renew the subscription. Not Cool!
No, I would not recommend this to a friendspy ware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy insists on installing this software so they can monitor your activity. the constant email reminders to install this software makes me suspicious of it's real value (it was free)
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Security is not designed to monitor your activity but protect your online identity.
In addition, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was suppose to be a "free item" but forces you to all "pay" options. Will not install this product and will NEVER purchase any of their products based on their very misleading program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Subscriptions included with the purchase of a new device from Best Buy last for 6 months from the date of purchase.
Best Buy Enterprise Customer Care: 1-800-433-5778
SocialCare@Webroot.com
Regards,
Josh P.
Digital Care Coordinator
there are better free solutions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software is ok but it really doesn't do a lot for mobile devices. its also pricey at 40 bucks a year for 3 devices. You are better off going with the free version of AVG for your pcs.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.to clunky When AVG offers free security online for free and its 000b times better y even install it when im going to switch to AVG when the trial is over just my thoughts
No, I would not recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This anti virus software is not at all what I expected it to be. I use Firefox and although it has the addon, it will not work. I will be going back to a higher end anti virus program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The Password Manager Toolbar in FireFox is just to save your passwords, as long as you are running Webroot on your Computer you will still be protected regardless.
Please reach out to our U.S. Support Team to address any issues or concerns:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never use this and am not even sure why best buy continues to "sell"it to customers. It is useless and only lasts for a limited time then you have to pay for a subscription. I'll pass.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .That is correct. Selling Software as a subscription-based service is a regular practice in the Security Industry.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Free but there are other alternatives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of this AV but it was forced upon me at purchase and ended up right in the trash. If you want free AV look no further than bitdefender free or the built-in MS product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
not needed. did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already had this item from a previous computer. I asked them to check. So it was unnecessary. And it doesn't work. I still have a virus. I should have just purchased Norton.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
Unnecessary.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer already came with an anti-virus program for free that I had a professional government computer expert confirm was an excellent program and sufficient for this computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Wouldn't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Wouldn't install. Called and they tried to sell me more products. They tried to say my brand new laptop had trojan virus which was not true
No, I would not recommend this to a friendVery frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this on my computer, using the safari browser and it messed everything up. I just wanted it off my computer! I can't even use my safari browser anymore because of it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please contact our Customer Support Team at your earliest convenience for assistance.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Regards,
Josh P.
Digital Care Coordinator
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was added as an incentive when purchasing Chromebook. When took Chromebook to have it installed we were informed HP has its own virus program built in & this wasn’t needed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
Not really free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was strangely included with my iPhone purchase. I have not used the product, as I already have virus protection. I gave the low rating due to the subscription model.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Not Needed for my MacBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came free with the purchase of my MacBook Pro. I would have rather had something else for free than this. I have not installed and probably won't be anytime soon.
No, I would not recommend this to a friendUnwanted But No Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want this product but was basically forced to take it. Now Webroot won't stop emailing me and telling me to load the software, upgrade the software, buy the software, etc.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any inconvenience you've experienced as a result of receiving our Software. Please contact Best Buy directly to request opting out of any email reminders:
Best Buy Enterprise Customer Care: 1-800-433-5778
SocialCare@Webroot.com
-Webroot Community Support-
never will purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible you purchase this and to set up they scare you talking about bugs in my brand new computer just lies to get me to pay alot more
No, I would not recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good except need to enter a credit card in order to use this virus protection. This so it renews at end of free trial. I didn't like this at all! So I didn't use this product.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Eddy, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Antivirus
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually never used it. Computer had its own antivirus and actually forgot about this. This was free with the purchase of a laptop.
No, I would not recommend this to a friendDid not install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not install this. It is resource heavy. It does not have a good record in other online reviews. The laptop came with pre-installed AV software. I did remove that too.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com