Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Garbage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage complete garbage that nowhere with it and I had to allow someone from overseas to access my computer anyhow so I said nope
No, I would not recommend this to a friendWebroot packaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful for the software, but how wasteful to give an empty, plastic box with the information in it. Cheaper and better for the environment if they would have just used paper.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Clint, we do understand your concern and apologize.
Best Buy is in charge of all retail copies sold from their stores.
Best Buy Enterprise Customer Care: 1-800-433-5778
We urge you to purchase through us directly in the future for a more environmentally-friendly approach: Sales Number: 1-866-612-4268 M-F 7am−8pm MT
https://www.webroot.com/us/en/home/products/compare
-Webroot Community Support-
DID NOT INSTALL.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BE CAREFUL WITH WEBROOT SOFTWARE, I WAS LINKED TO A PHISHING WEBSITE TO COMPLETE INSTALL. I THOUGHT IT WAS A BEST BUY SITE. ALSO, AUTO BILLING STARTS TO SOON.
No, I would not recommend this to a friendDid not use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to receive a 6 month free trial offer, but did not install due to the payment requirement for future use. Not needed with other existing protection via Apple.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for your feedback, we generally prefer that you review the product itself as opposed to reviewing the fact you received a free trial.
Very poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very difficult to download and webroots customer service was deplorable . they tried to charge me an additional fee to download it to my computer,
No, I would not recommend this to a friendunknown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a free 1-year subscription with my PC purchase. I never used it, I can't stand getting lured in with free deals, just to have to pay a yearly subscription later...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need for this junk. I've never known anybody that installs it on an iPad. They all require a monthly fee after the initial free period and still aren't effective
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are sorry that you are not satisfied with what we have provided. We believe that there is value is what we have to offer. The two key features, specifically Secure Browsing and Secure Sync allow you to have peace of mind and ease of use across platforms. Since viruses are still prevalent across all devices through exploit paths using Java, and Adobe to name a couple. It is important to secure your browsing activities on the iPad/iPhone, which is what our software on your iPad/iPhone does currently. The secure sync feature allows you to sync your content between multiple devices. As we develop our technology you will continue to be protected by viruses and APT’s on your mobile device.
Won't Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have attempted to install this on both of my IPads and each time I'm advised that the attempt to download has failed. I gave up. Don't know if it works or not.
No, I would not recommend this to a friendReceived a re-furbished prodect / not new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a computer that was supposed to be new, whenn received it was a refurbished product and not new / had to return to store for a refund. Not a happy customer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I recommend reaching out to Best Buy, as this particular issue is not pertaining to Webroot, but rather a separate product altogether.
Not worth the time to download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never recommend this security system to anyone. Just trying to install it was a nightmare. I’m sticking to McAfee and Norton. Don’t waste your time or money.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and ran scan. It crashed my gateway computer and I have had to buy another computer and remove my old hard drive and have it installed on my new computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Didn't care for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lacked information, didn't feel like it told you much about scans and what found if anything. Also once subscription ran out, kept going annoying messages to resubscribe.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You can always reach out to our U.S. Support Team to elaborate on any threats detected or to address any technical issues.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Internet antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Internet security and sad virus that I purchased for my son with his laptop I have not used it yet because the laptop already had it on the system
I would recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device I bought already came loaded with 3 or more other software as webroot. So I did not istall this and I had to delete other useless software my device came with.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Why would anyone install this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They give you this free of charge, but you have to purchase a subscription for it. There are free tools that do a better job. I couldn't even sell this in my yard sale.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Evan, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Warm Regards,
Josh P.
Digital Care Coordinator
would not load onto PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tried loading it onto my new PC but kept getting errors. gave up after several attempts. contacted geek squad but since i did ot pay for support they were not helpful
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the issues you've had installing your Protection to your PC.
Please let our Award-winning Technical Support Team take care of this for you at your convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Just Seems like Bloatware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software has garbage pop ads every time you turn on the computer. I don't like the harassment or fearmongering trying to get me to sign-up for the service.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t install on my PC or anything. I believe this product slows down a computer. This is only opinion as I did not install. I really can’t review the product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
No protection at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it then the next day my wife was looking for a free word program and bam virus had to crash the whole thing and reboot it 5 hours later up and running again..
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We deeply apologize for the inconvenience you experienced.
All threat-related issues or concerns need to be reviewed by our Advanced Malware Removal Team:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Run MS Security. It's already installed.I also use CCleaner and Malwarebytes free trials just renew them. Also, there's the Disk Cleanup tool under Administrative Tools.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp