Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
HATE IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this product. I have had problems with it before and believe it cause some of my problems this time. Have removed it and don't intend to reinstall.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're so sorry to hear of the issues you've had with your Security, Debbie.
Our Company takes pride in providing the best customer support in the Industry to our users. Please save this information and make the most of it when problems arise.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Poor Packaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this security for a PC. Unfortunately the code was cheaply placed and came off when I removed the covering, so I didn't get to use it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If the keycode tore off and you can no longer see the keycode, please refer here for instructions: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/My-keycode-ripped-when-I-was-peeling-off-the-label-How-can-I-get/ta-p/317824.
Hate This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software came free with my laptop purchase. Did not install for fear of screwing up my system like most firewall crap does. Don't need it.
No, I would not recommend this to a friendTotal Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor and throw this away when you get it free with your PC purchase. It's just a ploy to get you to buy it when renewal time comes.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost.
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not even attempt to install this product. It will only slow your system down and cause issues. I would give this zero stars (or less) if it would let me.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We deeply apologize for any performance issues you've encountered.
What you're describing is not a regular occurrence of our Software and should be reviewed by our Technical Support Team. This service is offered free to all users.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Won't use.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heard this wasn't a good program... So its still in the box.... Besides.... I have Comcast..... and i get Norton ...FREE.... Norton is very good............
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sherry, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was given this item free with purchase but having Norton already this is a pointless freebie and would have been better off giving just about anything else.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Todd, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this the same time we bought our laptop, it’s junk... Do not protect your computer, computer now is a paper weight.
No, I would not recommend this to a friendAntivirus
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a complete waste of money... never got it on my computer as their website was always down so had to switch to something else
No, I would not recommend this to a friendHad to purchase a new antivirus
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to repurchase the Webroot they told me that the other was no good anymore and they didn't give me my money back wasn't too happy
No, I would not recommend this to a friendImport not capable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have many other security and password managers and this one although looks like a breeze to use does not import from other programs, not good at all.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please view the User Guide for our Management Website for information on Importing Data:
http://wbrt.io/8gxb
Let us know any other way we can help. We're just an email away.
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
Upsetting softeare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I upload on my Mac I had more pop ups and I was annoyed. I went back and they actually took it off my Mac since they said they don't usually get virus
No, I would not recommend this to a friendDon't use this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wish Best Buy would stop offering this software. Get something better and quality for a anti virus.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Just as useless as all the others.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a big fan of this product. Came free with the purchase of a MacBook so I’m glad I didn’t pay for it, and I wouldn’t have anyways!
No, I would not recommend this to a friendI Dont use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont understand why they insist on giving this out. To much as software already out there and besides doesnt windows defender come with windows pc?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Outdated and generic
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Default antivirus software. It is not great and always a noise when you start up your computer. Get your own
No, I would not recommend this to a friendTerrible, even for free.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free 6 most trial could not be removed after the trial. Made other programs stop working. Even Geek Squad could not remove or disable.
No, I would not recommend this to a friendI didn't ask for this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe if you don't already have an antivirus. I already have Trend Micro sold to me by Best Buy. I am very happy with Trend and I recommend that one
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Unnecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really necessary in today's world. Windows and Mac have just as good, if not better, protection built in.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This took forever to try and download so I had an IT guy at work delete it from my computer and bought a different antivirus package.
I would recommend this to a friend