Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Virus protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how well it works. When I opened it to get the numbers to sign up for it they came off with the packaging and couldn’t use it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp and one of our agents will be happy to assist you further.
Webroot Online Team
Awful and Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was packaged free with a SurfaceBook, and now Best Buy will not stop emailing me to install it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Please contact Best Buy directly: Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
It was supposed to be free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was supposed to be free with the purchase of a new macbook air, but it is only a free trial..... not worth it at all!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
No good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to work. I would stay with whatever you are already using than switch to this company. I am happy with Norton.
No, I would not recommend this to a friendNope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy a webroot product, when I needed to uninstall it, I couldn't. Such a hassle to get it off my computer. Never again
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Don't use this. Windows Defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows defender is great. I'd recommend staying off sketchy sites and don't download unknown apps. You won't have virus problems then.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please view this comparative analysis between Windows Defender and Webroot SecureAnywhere:
https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_Microsoft_report.pdf
Regards,
Josh P.
Digital Care Coordinator
Great to be protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service recommended by the Geek department seems to be the best for my computer and my daughters. It supports 3 systems for the money.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We hope that the rating of your Review does not accurately reflect your experience thus far.
Please know that our Award-winning U.S. based Support Team is always here to help if you come across any issues or anything concerning:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are plenty of other products, both paid and free that are far better than this. Go with Norton if you can or AVG if you prefer free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Was Advised not to Use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received it for free with a smartphone purchase and was advised by the technical salesman not to use it as it is an inferior software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Very strange, Nat, as normally Representatives at Best Buy choose Webroot as their vendor of choice.
In addition, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Warm Regards,
Josh P.
Digital Care Coordinator
Hmmmmm
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Free is not always the best. After 6 months it requires you to pay for it. I have found better and cheaper systems.
No, I would not recommend this to a friendImpossible to cancel product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase...it has been almost impossible to cancel the automatic renewal
No, I would not recommend this to a friendSold open box with irreparable heat damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer couldn't even make it through setup due to overheating that occurred prior to best buy selling it to me for nearly full price
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for the issues you experienced with the retail packaging. Please contact Best Buy at your earliest convenience to address this.
Best Buy Enterprise Customer Care: 1-800-433-5778
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Forced purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with my laptop computer purchase, can’t even refuse it, was forced to take it and goes to trash right after. :(
No, I would not recommend this to a friendNot needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed when you already have it. Have the same software through my cable company. Shouldn't have to pay for this.
No, I would not recommend this to a friendThis is junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junky software, I want to know why this is pushed on you every time you buy any desktop from bestbuy. Malwarebytes works much better.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot has a partnership with Best Buy to be included with the purchase of a new device.
SecureAnywhere has also been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Best Regards,
Josh P.
Digital Care Coordinator
!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to install this on my lap top, in trying to get the code off of the box the label came off In pieces distorting the code!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We recommend that you contact our support team, as they will be able to assist you with this. You may submit a ticket at https://www.webroot.com/us/en/support/contact or call 1-866-612-4227.
Sincerely, Webroot Community Support Team
Uh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for this when I bought a laptop- I didn't any sort of indication that it scans when I download things like my other program does.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is designed to be unintrusive and work in the background by design.
Please feel free to reach out to our Technical Support Team directly if you believe there is a threat that is not being addressed by the regular scans:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Worthless product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is worthless. Caution do not install it on your computer. If you do not renew it, then it slows down or kills your computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Software can be uninstalled from the Control Panel like any other program.
Please have our Team assist you free of charge if you're experiencing any issues:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Key code smeared as I took protective cover off. So it was very difficult to load. Got lucky and guessed right on third try.
No, I would not recommend this to a friendNo key code
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this program in 2/2019 to this date I have not been able to use the product because there is no key code.
No, I would not recommend this to a friend